Direct Complaints to: Mr. Carlos Casas,  President & Ethics

Been caught up in the tricks of this trade?

If you are getting harrassing calls, write a Dispute - Cease and Desist Letter. They can no longer call you once they receive the Cease and Desist Letter. It is against the law! HOWEVER, they will turn you into the credit bureau even though you disputed the charge. In that letter, be sure an ask for validation of the debt and all information relating to it! If it is for a vehicle you sold, ask for VIN#, date and location of the towing or incident, copies of the invoice, what happened to the vehcile? Was it sold, how much? Ask for everything you can think of. They must validate the debt. Just calling and saying you owe thousands, well...

BE AS AGGRESSIVE OR MORE, THEN THEY ARE!

Okay, now, here is what you do. You make one letter explaining all of the above details. About the calls, the amount they say you owe, ALSO mention (IF) that the debt started out as for example, $1500.00 and now the debt is $1800.00!... when you sold your vehicle and that this is not your debt, that you have requested the above information and have never received it. (Allow Rickenbacher 10 business days after the receipt of their letter, send it Certified Mail, Return Receipt Requested, then you will know they received it, and they can't say they didn't! Their 10 days starts the day they signed for the letter.)

Then forward your letter of complaint to the following agenices. Also, be sure and give all the information on Rickenbacher:

www.rickenbackergroup.com

Mr. Carlos Casas,  President & Ethics Officer
Rickenbacker Group
15005 Concord Circle
Morgan Hill, CA 95037
408-762-7320

Now, send it to all of these people:

Office of the Attorney General PO Box--- Your States Office - Look up their address on web. Attn: Consumer Protection

Attorney General’s Office California Department of Justice
Attn: Public Inquiry Unit P.O. Box 944255 Sacramento, CA 94244-2550

Federal Trade Commission: Consumer Response Center - FCRA
Washington, DC 20580

District Attorney's Office - Morgan Hill Branch 17275 Butterfield Blvd., Suite A
Morgan Hill, CA 95037

ACA International, Attn: Ethics Department, P.O. Box 390106
Minneapolis, MN 55439-0106.
(Rickenbacher belongs to this association. You will hear from them, but be sure to follow up with them within 30 days of receiving their letter)

Office of District Attorney, Consumer Protection Unit, County Government Center-West Wing
70 West Hedding St. San Jose, CA 95110

If Rickenbacher Group turned you into the credit bureau, contact them immediately and DISPUTE THE CHARGE.

You can also write the Better Business Bureau, but I realised I needed to ask myself: WHO PAYS THE BBB FOR THE BBB MEMBERSHIP? The company you are complaining about! So...guess who obviously wins?

Some of these agenices, you can file a complaint on line. Be sure to make copies (print) for your file.

If we all complain, maybe we can stop Rickenbacher Group! But, we need to KEEP FOLLOWING UP!

If I find another consumer protection agency to contact, I'll keep you posted.

Hope this has helped you. I believe in Consumer Awareness, Consumer Alertness and WHAT IS RIGHT IS RIGHT~ WHAT IS WRONG IS WRONG. The WRONG needs to be STOPPED! GOOD LUCK!