This report is to assist those who don't know who to write or what to do with their complaints.
Hopefully, if we all write, follow up and stay after this company, we can stop this.

Looks very suspicious to me!

Short Version: I sold a car in 2004. Evidently, even though I have never received ANY DOCUMENTATION or VALIDITY of the debt, nothing in writing, the car was totaled in 10/2006. Take note: 2006...in 12-2008 I start getting harassing calls from this company demanding $1599.00! I asked where incident happened..."I don't know", I asked for vehicle VIN, answer: "I don't have it!" In yet they expect me to pay, just send $$.

Now they say I owe $1789.00! (?)

Been caught up in the tricks of this company?

If you are getting harassing calls, write a "Dispute - Cease and Desist Letter." They can no longer call you once they receive the Cease and Desist Letter. It is against the law! Be sure and send Certified Mail, Return Receipt Requested, so they can't say they didn't receive it!

HOWEVER, they can and will turn you into the credit bureau even though you disputed the charge and they have not forwarded to you any information! (If they say they have mailed you anything, request a copy of the Return Receipt!)

In that letter, be sure and ask for validation of the debt and all information relating to it! If it is for a vehicle you sold, ask for VIN#, Lic #, date and location of the towing or incident, copies of the invoice, what happened to the vehicle? Was it sold, how much? Copy of the sale and amount sold. Ask for everything you can think of. They must validate the debt. Just calling and saying you owe thousands, well... BE MORE AGGRESSIVE THEN THEY ARE!

Okay, now, here is what you do. You make one letter explaining all of the above details and make copies of it for all the agencies. List everything about the harassing calls, the amount they say you owe, ALSO mention (IF) that the debt started out; as for example, $1500.00 and now the debt is $1800.00!... when you sold your vehicle and that this is not your debt, that you have requested the above information and have never received it. (Allow Rickenbacker 10 business days after the receipt of their letter, send it Certified Mail, Return Receipt Requested, then you will know they received it, and they can't say they didn't! Their 10 days starts the day they signed for the letter.)

Then forward your letter of complaint to the following agencies.

Also, be sure and give all the information on Rickenbacker:

www.rickenbackergroup.com

Mr. Carlos Casas, President & Ethics Officer
Rickenbacker Group
15005 Concord Circle
Morgan Hill, CA 95037

408-762-7320

Now, send it to all of these people:

Office of the Attorney General PO Box--- Your States Office - Look up their address on web. Attn: Consumer Protection

Attorney General’s Office California Department of Justice Attn: Public Inquiry Unit P.O. Box 944255 Sacramento, CA 94244-2550

Federal Trade Commission: Consumer Response Center - FCRA Washington, DC 20580

District Attorney's Office - Morgan Hill Branch 17275 Butterfield Blvd., Suite A Morgan Hill, CA 95037

ACA International, Attn: Ethics Department, P.O. Box 390106 Minneapolis, MN 55439-0106.
Rickenbacker belongs to this association. You will hear from them, but be sure to follow up with them within 30 days of receiving their letter.

Office of District Attorney, Consumer Protection Unit, County Government Center-West Wing 70 West Hedding St. San Jose, CA 95110

If Rickenbacker Group turned you into the credit bureau, contact them immediately and DISPUTE THE CHARGE.

You can also write the Better Business Bureau, but I realised I needed to stop and ask myself: WHO PAYS THE BBB FOR THE BBB MEMBERSHIP? The company you are complaining about!

Some of these agencies you can file a complaint on line. Be sure to make copies (print) for your file.

Then go to the internet and list a complaint with every Consumer Protection website you can find. (http://www.ripoffreport.com/FileReport.aspx http://www.complaints.com/

If we all complain, maybe we can stop Rickenbacker Group! But, we need to KEEP FOLLOWING UP!

If I find another consumer protection agency to contact, I'll keep you posted.

Hope this has helped you. I believe in Consumer Awareness, Consumer Alertness and WHAT IS RIGHT IS RIGHT~ WHAT IS WRONG IS WRONG.

This WRONG needs to be STOPPED!

GOOD LUCK!


UPDATE: Do not give up! There is HOPE! I received confirmation that the credit bureau removed Rickenbacker Group collection information from my file! Think I am going to quit now? No way!

Here's my email address: [email protected]

I am here to help and assist anyone that wants to stop this company from their wrong doings! Let's all show our teeth, be aggressive and take action! If you need to know where to look, how to contact, drop me a note!

I found out that Rickenbacker supposedly sent me Certified letters, but guess what address? I city in another county, about 100 miles from where I live. I have NEVER resided at the address, nor the county! How did I find out? Research, and I can help you too! It would be a blessing!

Got a free credit report from Experian. There was a charge on my credit report from the Rickenbacker Group that said I owed $839 for a towed car on April 21, 2008. This is a complete fraud. I called Experian and they said that I needed to contact the Rickenbacker Group directly (1-800-573-8774). I called them and they told me that I needed to go to the DMV and get a report that showed that I did not own a '99 Talon that was towed in 2008. So now I have to go and get a DMV report to prove to these criminals that I don't owe them a dime for a tow that never happened. This should be turned over to the FBI and these scam artists should go to jail.

I got my credit report and it is not good. This company is on there and it states I owe them 15oo.00 for a towing. I have never been in Orange Cty, CA. They have me mixed up with someone else. How do I get this cleared up?

Rickenbacker has a defrauded my credit too. Even after credit investigation said was fraud, they refuse to remove item from my credit report. Looking into suing them too. From fraud company known as Black and White tow. Never pay them a dime.

Rickenbacker Group. They are frauds. I found a derogatory complaint on my credit report from 2002, when i was 16, stating i owed a company called gamefly 95 dollars. I called rickenbacker and told them i have never used Gamefly and they have the wrong person and they were certain it was for me and i owed Gamefly 95 dollars and have never responded to my letters in the mail. I made them spell my first and last name and my address so their was no communication error. I called Gamefly to find out why i owed them money. It turns out my brother owed them 95 dollars, same address same last name, just Josh instead of Joe. I told them they need to take care of rickenbacker group with my credit report. A few days later they called me and said rickenbacker said they never had me under their collections they had Josh the whole time. I called rickenbacker this time quite furious and tried to get an explanation they said they cant take anything off my credit report because they never had my name to begin with. So here i am with bad credit and never did a thing wrong, just getting screwed by some fraud collection agency who has no idea what they are doing. Do you think i need to get ahold of an attorney to get my credit taken care of? I have tried calling them a few times but they wont talk to me since i supposedly don't owe them money and never have, except my credit still says so.