I BOOKED A FLIGHT FOR MY WIFE RUTH R. CLARENCE TO GO FROM SEATTLE, WASHINGTON TO SOUTH KOREA TO JAPAN AND THEN TO HER FINAL DESTINATION ON GUAM. SHE WAS SUPPOSE TO LEAVE OCT 17 2009 AT 2:25pm. WE GO TO THE AIRPORT AND CHECK IN WITH ASIANA AIRLINES BUT THE TICKET AGENT DOES NOT FIND ANY RESERVATIONS UNDER MY WIFE. I BOOKED THE TICKET ONLINE WITH TRAVELOCITY.COM. MY WIFE DID NOT GO ON ANY FLIGHT AND IN MY BANK STATEMENT STATES THAT YOU TAKEN $968.91 FROM ME. I HAVE CALLED THE CUSTOMER SUPPORT LINE AND EXPLAINED WHAT HAD HAPPENED. THE REPRESENTATIVE GIVES ME THIS WEB SITE TO MAKE A COMPLAIN. NOW I HAVE BEEN PATIENT ENOUGH AND ALL I WANT IS MY REFUND! I WILL TAKE LEGAL ACTION IF YOU CONTINUE GIVE ME THE RUN AROUND! I HAVE ALL THE DOCUMENTS AND ATTACHMENTS YOU NEED..PLEASE GIVE ME A CALL..