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November 25, 2008
return on credit card
I ORDERED YOUR RIDDEX PLUS OVER THE PHONE AND HUNG UP BEFORE KNOWING IF MY CREDIT CARD CHARGES WERE GOIONG TO GO THROUGH OR NOT. SO KNOWING I ORDERED IT ON-LINE NAD RECEIVED BOTH RIDDES'ES WITH-IN TWO WEEKS OF EACH OTHER. I CALLED TO SAY I WAS SENDING ONE BACK ADN THAT IT WAS TO LATE FOR A REFUND. I DO NOT WANT BOTH OF THEM SO I DEMAND A FULL REFUND IN THE AMOPUNT OF $48.85 TO BE CREDITED BACK INTO MY CREDIT CARD. I WILL JUST KEEP SENDING THEM BACK IF YOU MAIL ME ANOTHER ONE. MY NAME IS
KEN THOMAS- 110 12TH ST EAST INTL FALLLS, MN. 56649-2930 IF I DO NOT SEE IT BACK IN MY CARD WITH IN FIVE DAYS I WILL BE FORCED OT CONTACT THE BETTER BUSINESS BUREAU WITH A COMPLAINT. YOU HAVE YOUR RIDDEX BACK SO JUST REFUND ME AND WE'LL ALL BR HAPPY. THANK YOU. KEN THOMAS
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November 7, 2008
REFUND ISSUE
CANCELLED PRODUCT ON 7/28/2008 AN STILL HAVE NOT RECIEVED A REFUND, I HAVE CALLED SEVERAL TIMES TO RETRIEVE MY MONEY EVERY TIME IT IS A DIFFERENT STORY FIRST I NEED TO WAIT 8 TO 10 BUS DAYS THEN THAT PASSED AND THEN 30 BUSS DAY AND SO ON. THIS COMPANY IS A JOKE!!!
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October 23, 2008
dont work
I got riddex plus to get rid of bugs in my apartment, 4 months now and the bugs are still around, and i have way more of them. a company should not be allowd to sell bad product like that.
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September 4, 2008
Fraud and cheating
What a scam I paid $50 for mine. I was wanting to get rid of the pests without using chemicals around my children and my pooch, so I bought, not 1, but 2 for my home. Had it for 2-3 months now, and no changes. I still have the buggy problem, and boy I am one p-oed consumer. Let me know if the is a lawsuit I ran into plenty of people who would be more than happy to help out. thank you and have a nice day. I should mail them my bugs...
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August 21, 2008
No info
They want us to believe it will work on bugs and mice yet they can not even provide a list of what insects it will and won't work on.
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July 24, 2008
It doesn't work
I have two units in my home and I had a mice prob. Well, I plugged in 7/18/08 and 7/23/08 I found a mouse in the house caught on the Tom Cat glue trap. That mouse had ears and this crap doesn’t not work it’s a fake. I want my money back! I paid about $60 bucks for this crap and it doesn’t work. How do they continue business with this type of fraudulent activity occurring. I then saw a water bug in the bathroom, so I thought maybe not bugs. However when I saw the freaking mouse, I knew it didn’t work!
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July 4, 2008
The product doesn’t work
The funny thing is Riddex Plus states that the product is 100% guaranteed. Now they will not give me my money back after I told them that their product is not effective in my home. I have had it for two months now. I still get bugs. As a matter of fact I believe I get more now since I have started using this product than before I did. They tell me it's a 30 day money back guarantee. I was talking to customer service representative and he said that sometimes the pests will leave and then try to come back again but they should leave again. I ask, "So after 30 days if the product doesn't work that is the consumer’s problem and you no longer promise that it works?" If you know the product can stop working how can you give it a 100% guarantee? All I wanted was my money back for a product that does not work.
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July 2, 2008
Thieves
Riddex Plus is a rip off. I have no kids, me and my husband live alone. No mess. He works and I am a full time nursing student. I paid 65.70 for this crap. it doesn't work. Still see bugs. I called, and the return policy is that I have to pay to send it back and I will only get back 29.95, that’s all. The other thing this lady cannot speak English at all. I have to Google them to get a customer service number. Please don't buy. It’s a rip off. *** thieves crooks
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May 30, 2008
Price/ Service
ON MAY 30th, 2008 I PLACED AN ORDER (2 FOR 1) AT 29.95 PLUS 8.95 SHIPPING ..ON CONFIRMING ORDER WAS CHARGED 17.00 FOR SHIPPING. I CALLED CUSTOMER SERVICE TO CANCEL AND THE AGENT WAS UNABLE TO SPEAK ENGLISH. HE WAS VERY RUDE AND HUNG UP ON ME. I CAN NOT FIND A E-MAIL ADDRESS TO CONTACT THIS COMPANY AND AM UNABLE TO REACH ANYONE IN CUST. SERVICE.
DON'T WANT THESE CHARGES ON MY CREDIT CARD, HOW DO I REACH THIS COMPANY?
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April 15, 2008
They're a joke
I got Riddex plus to get rid of bugs in my apartment, 2 months now and the bugs are still around. Now I have to smell the fumes of the spray. A company should not be allowed to sell a product without science proof about their claims. Instead of paid off statements from who knows who. I went to the site I paid to get the product to file a claim, there is no where to file one, tried to complain about this product to the 1-800 number I am told this number is for only ordering the product. I told them what I thought about the product anyway.
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