The Peninsula Hotels operates eight award-winning hotels in Hong Kong, New York, Chicago, Beverly Hills, Tokyo, Bangkok, Beijing and Manila, with The Peninsula Shanghai opening in 2009. All efforts are dedicated to providing luxurious comfort, modern facilities and intuitive technology combined with exceptional, personalized service.

THIS HOTEL CHAIN BEAT ME UP ! THE SECURITY GUARD HIT ME ON THE HEAD AND THEY ALSO BIT MY RIGHT WRIST ! THEY CHARGED ME 10, 000 PESOS FOR A NIGHT THAT I NEVER STAYED THEY CLAIMED THAT MY CREDIT CARD WAS FRAUD AND THEY CALLED THE POLICE ON ME ! THE COPS MADE ME PAY THE NIGHT IN CASH BOUT 60, 000 PHP NOW I REALIZED I WAS OVER CHARGED AND ALSO CHARGED FOR THINGS I DID NOT ORDER SUCH AS 2 GUEST IN THE ROOM NOT 3 AND THEY SENT 3 LASAGNE DINNERS INSTEAD OF 2 AND SENT 3 BREAKFASTS INSTEAD OF 2 AND THEY ALSO CHARGED ME FOR 8 PEPSIS AND I ONLY DRUNK 2 AND THEY OWE ME A LOT OF MONEY ABOUT 15, 000 PESOS ALL UP ALSO THEY AVOID PHONE CALLS AND E MAILS AND DONT WANT TO ADDRESS THE MATTER THAN THEY THE MANAGER MR MIKE SAID HE WANTED TO KICK MY ASS AND BEAT THER SHIT OUT OF ME AND ALSO TOLD ME IF I EVER CAME BACK IF HE WAS IN THEERE ON A DAY OFF HE WOULD BEAT ME BLACK AND BLUE IS THIS REALLY A 5 STAR HOTEL ? SHOUL NOT BE ALSO I OWED 2 OTHER HOTELS MONEY AND I PAID 200, 000 PESOS ALL UP THREES ISSUES WITH MY CARDS CAUSE THEY ARE ONLY US CARDS THAT CANT BE USED OVER SEAS * AND I WAS NOT AWARE OF THIS UNTIL YESTERDAY ... BUT THE DEBITS ARE PAID IN FULL ... NO INTENT TO DE FRAUD BUT THE HOTEL THATSS A DIFFERENT STORY ALL TOGETEHR HERES THE LETTER I SENT THE HOTEL AND TO TRADE STANDARDS AND OTHER GOVT AGENCYS


DEAR HOTEL & DEPT OF TRADE INDUSTRY
WE WERE CHARGED FOR YESTERDAYS ACCONOMDATION AND DID NOT GET TO STAY DUE TO BEING ACCUSED OF CREDIT CARD FRAUD . IN WHICH IT WAS NOT AND ALSO YOUR HOTEL FAILED TO ISSUE US A CREDIT CARD RECIEPT AND ALSO A HOTEL VAT RECIEPT ALSO UNDER PHILLIPINO LAW YOU CANT CHARGE US FOR STAY ON A DAY THAT WE DID NOT STAY AND EVERY TIME WE CALL THE HOTEL MANAGER DONT WANT TO SPEAK TO US AND WONT TAKE THE CALL SO NOW THIS WILL GOTO DEPT OF TRADE & INDUSTRY AS WE DID NOT GET A RECIEPT AND THATS A JAILABLE OFFENSE AND A FINE. SO I THINK YOU SHOULD REFUND THE MONEY PERIOD FOR YESTERDAY OR WE WILL TAKE ACTIO!N FOR ASSULT AND ALSO FOR THEFT NOW WHO IS IN CONTROL?? YOU HURT MY MAN YOU SLAM HIM ON THE GROUND IN THE HOTEL LOBBY & YOU KICKED HIM AND BIT A MARK ON HIS RIST IS THIS THAT HIGH CLASS HOTEL THATS 5 STARS ? OH NO NO NO NO NO NO ITS NOT !!! SCUM HOTEL ! YOUR MANAGER CUSSING SWEARING AND THREATING TO BEAT UP MY MAN AND HE HIT MY MAN ON HIS HEAD IS THIS PROPPER ? ANY MISTAKE MY MAN MADE DONT GIVE YOU ANY RIGHTS TO BEAT HIM UP IN THE LOBBY OF THE HOTEL WE WE'RE KICKED OUT THE HOTEL & THE MANAGER MIKE CUSSED AND CALLED MY MAN A FUCKING JERK OFF, ASSHOLE, I BEAT THE FUCKING SHIT OUT YOU IF YOU KEEP TALKING, JERKOFF, MANY OTHER WORDS THAT WERE NOT NECESSARY. AND THERE WAS A ISSUE WITH CREDIT CARD WE HAVE CALLED HSBC TODAY AND THE MONEY THAT WAS CHARGED TO THE CARD HAS GONE INTO YOUR BANK ACCOUNT. AND IS NOT FROZEN. ALSO AS SAID A SECURITY GUARD BIT MY MAN ON THE WRIST AND I AM SO SURE THAT THIS WILL NOT BE ALLLOWED TO BE COVERED UP NOR TO BE SHOVED UNDER THE CARPET. MY MAN LEFT TODAY TO GOTO COSTA RICA AND I WILL DEAL WITH THIS MATTER ON HIS BEHALF. NOW I WILL EXPECT SOME ANSWERS FROM THE OWNERS OF YOUR HOTEL .

ITS ALSO A CRIMINAL VIOLATION NOT TO ISSUE RECIEPTS TO GUESTS I HAVE NOT GOT A VALID RECEPT FOR WHAT I HAVE PAID TO YOUR HOTEL SO THIS WILL BE REPORTED UNLESS THE MONEYS YOU OWE ME ARE REFUNDED. AND I WILL HAVE YOUR STAFF PAM LOCKED UP FOR NOT GIVING A RECIEPT AS ITS AGAINST THE LAW. NOW I WILL EXPECT A FULL REFUND OF 1 NIGHTS ACCOMONDATION AND FOR 1 BREAKFAST AND 1 LASAGNE DINNER AND ALSO FOR 5 CANS OF PEPSI AS I DRANK 3 AND THERE WERE 8 ADDED TO THE BILL THAT I PAID . NOW I WILL EXPECT AN E MAIL NO LATER THAN 10 AM THANK YOU

I AM OWED FOR 1 NIGHT STAY FOR THE DAY I WAS REMOVED I DIDNT STAY !
ALSO A REFUND FOR 5 CANS OF PEPSI I WAS CHARGED FOR THAT WERE LEFT IN THE MINI BAR AND ALSO FOR 1 BREAKFAST AND 1 LASAGNE I DIDNT ORDER 3 OF EACH I WILL EXPECT A FULL REFUND TODAY NO LATER THAN 12 NOON

10, 000 PESOS WILL BE REFUNDED TODAY THANK YOU ALSO THE ABOVE MATTER I WILL NOT BE DEFRAUDED CANT CHRAGE FOR A DAY I DIDNT STAY AND MAKATI POLICE HAVE TOLD ME THIS


Alonzo, Zorayda Amelia C. Undersecretary
Department of Trade and Industry Small and Medium Enterprises Dev�t. Group
4th Floor, Industry and Investments Building
385 Sen. Gil J. Puyat Avenue T: (02) 813-5720;
F: (02) 813-5720
[email protected]; [email protected]
Aquino, Thomas G. Undersecretary
Department of Trade and Industry International Trade Group
4th Floor, Industry and Investments Building,
385 Sen. Gil Puyat Avenue
1200 Makati City T: (02) 890-9331;
F: (02) 895-3993
[email protected]
Boniao, Linda OIC-Regional Director
Department of Trade and Industry DTI Regional Office X
NACIDA Bldg., Luna Street cor. Corrales Street
9000 Cagayan de Oro City T: (08822) 72-22-7
F: (08822) 72-22-7
[email protected]; [email protected]
Cruz, Carissa P. Undersecretary
Department of Trade and Industry Regional Operations
6th Floor, New Solid Building,
357 Sen. Gil Puyat Avenue
1200 Makati City T: (02) 895-3582
F: (02) 890-4685
[email protected]







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