I bought an ATV through Right Way going on 4 years ago. It is a 250 cc that came with water cool, electric start, alarm and a reverse. In four years that I have owned it, I had to have the carborator cleaned 3 times now....no big deal and I just broke the rear axle on it. the axle breaking is probably my fault for going "Air born" too high, too often. Is there any bad to it? well the starter takes too much draw and I fixed the issue by removing the battery box and putting on one that holds a lawnmower battery, and that fixed my issues. The rear tires are very small and cause it to bottom out while in trails alot...but bigger wheels will take care of the issues. and the rear control arm is under strength for what it does. but if you weld "sisters" to the framework...that solves that problem as well. as you can see all of my issues are not the dealers fault, they are mine or design issues. as for the dealer. I got my ATV on time, now issues and I have really enjoyed my atv a lot since I received it.. Would I buy from them again? if I could find their website I would. but it seems they are out of business so I will buy from somewhere else. I don't know who had problems or why they had them with right way, but my experience has been great with them so far.