ALLTEL has told me that they cant stop the charge to my account. Ringaza Alerts for $9.99. This must stop. I don't like it... I didn't order it.

I thought I had gotten them to "unsubscribe" me last month via text message, but there was another charge this month. This is all for a service I never signed on for! The Better Business Bureau needs to be brought into this somehow.

I argued with these people for 45 minutes and went through 2 people to get my $19.98 back from them. Which of course I knew they weren't going to give it back because a company that makes money scamming people wont make any money unless they are scamming people.

So I found my own way of getting back at them. I figure that if one of the 2 employees that I was talking to was a supervisor then he probably makes around $16 and hour working at a call center. The other person below him probably makes aroun $9 an hour. So I wasted 45 minutes on the phone with them arguing. So the company wasted $12 paying that supervisor and $6.75 paying the regular employee for a grand total of $18.75 that I forced the company to pay to its employees in wasted time. :)

I encourage everyone to waste as much time on the phone with them as you can (providing this is time that you wouldnt be spending doing something more productive) It's fun. Plus if you can really upset one of the employees and make them cry and get them to quit their job then you should pat yourself on the back because you just wasted a bunch of company money on resources. They would have to replace the employee "time spent" ad's, paper work, insurance, man power... This stuff adds up.

Have fun wasting their time :)

We were charged 9.99 on our alltel bill for ringaza alerts. We did not order this service, the phone that the ringtone is said to be on cant even get ringtones. I called the company to get a refund and they would not comply. Alltel says they cannot refund me because this is a third party fee. I just received my bill yesterday and i was again charged the 9.99 fee even though i called to have this service removed 3 times. This is soo aggravating and i don't know what to do to be able to insure i will not get charged again. I have turned this company in to the better business bureau and have received a response from the company, but basically saying that there is no way that a customer could be charged for something they did not order. But i did not order this service and i did not receive the service they are saying i ordered. In spite of everything, i still have no ringtones to show for the 9.99 i have to pay, twice.

My advice in this case of this rip off scamming company is to turn it in to the better business bureau. That is the only way for anything to happen to companies like this. Otherwise they will continue to rip people off forever.

This is the second month that I'm getting $9.99 from ringaza on my Alltel bill. I was mislead by a free ringtone ad on-line. I was NEVER told that I would be charged for the service. This is a total rip off. I don't even have the bloody ringtones that I was promised. Alltel is telling me that they can't do anything about the service and I don't know how to contact anybody from ringaza.

Beware!