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in the stands
June 2, 2010
deceptive subscription practices
I was trying to register an account on a free website for public domain legal documents and accidentally "subscribed" for this ringtone service for $19.99/mo.
The process was nearly identical to every other website I've ever signed into: sign in / register online, give email address or cell phone number, receive confirmation code via text or email, enter code online, it's done.
I didn't know what happened until I got a confirmation text on my cell phone. I immediately cancelled the "subscription", but now they refuse to remove any charges from my cell phone bill, even after I explained that I never intended to sign up for their worthless service, nor did I use any of the service.
I never left the legal documents website to get on the ringtone site.
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