today, the 16th of April, I dropped my 6 year old off at school this morning and went to go get some hair products in the Rite Aid by his school, which I go in that store often. At least, once a week.
I had just woken up about a half hour or so beforehand, having to take my son to school, and I have Hodgkin's Lymphoma, so I was feeling too ill to style my hair. I threw on some flip flops and went out the door.
Upon arriving in the store, I noticed every isle I went down, a woman would stand literally 2 feet next to me. So I had a question about a vitamin and asked do they come in 60 rather than 30. Right next to me was a woman doing inventory, which I didn't think this supervisor who was following me was concerned about me, because why would I do anything in front of another Rite Aid employee if I had intentions of wrongdoing.
Then I went to the hair products. The woman followed right behind me, then proceeded to stand about 4, 5 feet away from me as I looked at the hair syling products. I then went to the next isle, more hair products. along, she came. I did not think for one minute that she thought I had intentions of wrongdoing, so I said to her, "If I didn't know better, I'd think you were following me." and then I laughed. Very rudly, she said, "I am allowed to walk around any part of this store I want to and do what I want." I then was so taken back, I said, oh I'm sorry. I was only joking. It then hit me, she thought I was trying to steal. So I wanted to find out for sure. I went to the pet isle, and along she came. I then got very, very offended, having never been in trouble in my life, and never having stolen anything but a pack of gum when I was 5. I said to her I wanted to speak to the supervisor. Well, she was the supervisor. I said you are following me and standing behind me everywhere I go. I have a carry cart, I am putting my items in it. I told her it seems to me you think I have intentions of stealing. She said, "I am allowed anywhere in this store I want." I then got very offended. I told her, listen, I know I may not look too good right now, my hair not being styled, I have Hodgkin's Lymphoma and did not have strength to get dolled up this morning. She then said If I was not happy with her following me, then I could go elsewhere to shop. I showed her that I had 400.00 cash in my wallet in hundred dollar bills and I never stole in my life. I then asked her for the number of the regional supervisor that I could call to speak to and complain about this because I was so, so offended. She said, ok, and gave me the number. I left the store, proceeded to drive home, called the number, and guess what... it was the Rite aid washington twp store, the one I was just at. I drove back and asked her why she would do that to me? That I shouldn't have even been out shopping feeling so ill and she made me drive all the way down the road, call the number, and realize it was her picking up the phone. I then asked please give me the number of who I can make a complaint to and she said there is no one. I was upset. I cried and I left.
I am a court stenographer in Philadelphia. I am a notary public. This was very, very offensive and all the times I've been in that Rite aid store, I have never seen her there. and I mentioned that to her, that the cashiers all new me from being in the store often (I actually was in yesterday, the day before). and I never saw this supervisor in my life.
She was very rude and very offensive and I'd like to make a complaint to someone higher at rite aid, but she said I cannot.