Your Store is frequently short of RX's ordered by my Physician. You Frequently cannot fill the full RX Quantity. It costs me extra gas to drive back to get it filled on another day!!! I am incontinent and they rarely have a full compliment of DEPEND and they say they will order some for delivery next "Friday" which is a week away. What am I supposed to do? - got to the front of your store and piss on the counter. If you can find me a nearby Rite Aide store that really has the full line of DEPEND product I will go there and I'll move all my pharmacy business THERE as well. The pharmacist that was on this afternoon was not particularly helpful and admittedly I got irritated by her flippant young attitude. It is not my fault if your people don't order the right products at the right time. Most other companies do a better job of inventory handeling and employee training.
Good luck trying to save your business in these tough economic times. You are close to losing another customer.