Since September of last year RN *REALONE have started withdrawing money from my account without asking me whether the company can do so or not. Obviously REALONE is based in Seattle, USA, and offer services that include the downloading of music etc.

My husband once asked for a free sample of such services. We do not remember what it was, and when I ask for information about what service RN *REALONE keeps charging us for, the "support group" tell me that I do have an account but there is nothing in that account that I should pay for...

There is no way that I can cancel that account and RN *REALONE keeps charging me for something that I cannot use or stop using on a monthly basis.

I've never come across anything like this in my entire life. I'll fight this with the help of my bank every inch of the way... One message that emerges from this mess is that you cannot trust Americans.

Birgitta.