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Stacey J.
November 10, 2009
Unauthorized Debit
I have just seen that I too have been charged 14.99 a month for services I did not request. I have spoken to the company and my account has been canceled suposedly. This acount was under my husband and he has no clue what it is for. I have been charged for 8 months now!! It was a long phone call but I hope that it is really canceled and I do not have to call them every month as I have seen others have had to. This really seems like a scam to me. If anyone has more information about this company and the charges please let me know. I was told that the charges could not be given back to me for all the months but the current. This is really frustrating to me and seems to be to eveeryone else also.
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C. Johnson
November 4, 2009
unauthorized billing
While checking my credit card online I find a $14.99 charge on my account that I didn't recognize, after locating them on the web I attempted to cancel the account & was directed to call a toll free number, which I did & after 15 minutes of being on hold & speaking with someone I had difficulty understanding, I think I susscessfully closed the account, however, the charges still remained.
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rglazier1
August 22, 2009
unathorized charges
After checking my bank account I found out that RN SUPERPASS had charged my account $14.99 for a service I didn't request. I still don't even know what type of service(s) they offer and would certainly not authorize any monthly withdrawals from bank without knowing what they are for. When I contacted them via phone, they did not have a record of my name, address, phone number, or account number. They demanded that I give them the credit card number that I made my purchase with but because I had not made a purchase, and I already thought it was a scam, I would not give them any numbers. I was told that even though they could not find my "account information", I would still be charged $14.99 a month. In the meantime, I was charged a $35.00 overdraft fee at my bank.
Any suggestions would be appreciated.
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kcharlton
March 4, 2009
cacelling account
I also had these charges of 14.99 debited each month from my bank account.I logged on to Real Player and entered my email and password and clicked cancel membership.I was then given a phone number to call to cancel..1-866-212-1343.So I'm going to try that and I hope it works
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james
January 25, 2009
monthly charge without service provided
I am charged monthly but I do not receive any service. I would like to cancel forthwith.
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November 22, 2008
Unable to cancel
I have been getting debited £11.99 for RN Superpass for over 2 years now for something that I never ordered. It comes off a debit card that is no longer valid for that account. What can I do to recover these debits?
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November 21, 2008
UNAUTHERIZED CHARGE
RN SUPPERPASS CHARGES MY CREDIT CARD 12.99 FOR 10 MONTHS. I STILL SEE THE CHARGE EVEN I CHANGED MY CREDIT CARD!!! I NEED THESE MONEY BACK
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November 14, 2008
unauthorized charges
i have unauthorized charges and have contacted a lawyer and i want my money back that you have stolen out of my account!
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September 30, 2008
Fraudulent entries
i am complaining about what would appear to be fauduldent entries passing trougth my MBNA credit each month since March 2008 your ref
REA 206 674 2650 WA for 17.61 USD
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September 3, 2008
Trying to cancel
I live in the UK and I have a Direct Debit being paid by my bank card every month for Approximately £9.00. I have absolutely no knowledge of ever dealing with RN Superpass or what service this payment relates to. The problem I have is canceling these payments because my bank needs the company details in order to send them a form to cancel the payments.
To the best of my knowledge I have not purchased any services off the internet other than actual on-line shopping for goods. Is there anything you can do to assist me in this matter?
Your assistance would be very much appreciated.
Kind regards,
Julie Robertson.
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