To whom it may concern,

I am extremely disappointed in your system for back ordered items. Over the past year I believe every purchase I have made or tried to make with you resulted in a back ordered item. Why are the items you sell not in stock? It's almost as if you put stuff online and in your catalog before you even have any of it in stock to "test" it out to see if it will sale. Then when it starts selling like hotcakes, you back order everything. This would only work for the customer if they were trying to order winter clothing in May. One of the items I looked at tonight is back ordered until August! It's a summer dress?! The absolute worst part is that half of my back orders resulted in CANCELED orders! So I am excited and awaiting my great purchase only to have it canceled on me after having it rescheduled 2-3 times already. It's a shame and a total disappointment. You've got to do better than this before this type of negative feedback becomes what you are associated with.

Totally disappointed.