ON 5-24-2011 I ORDERED A STUN MASTER 8000 FROM THIS COMPANY. AFTER A MONTH OF NOT RECEIVING ANYTHING I TRIED TO CONTACT THEM. THEIR WEB SITE HAS 3 E MAIL ADDRESSES . I INQUIRED AS TO MY PRODUCT BUT RECEIVED NO RESPONSE. I TRIED TO CALL THE PHONE NUMBER WHICH IS NOT ON THE SITE BUT ON MY CREDIT CARD TRANSACTION DETAILS AND ONLY GOT A CONTINUOUS RING AND EVENTUAL DISCONNECT. I FINALLY CALLED MY CREDIT CARD AND FILED A FRAUD COMPLAINT. THIS COMPANY IS A FRAUD. DON'T WASTE YOUR TIME TRYING TO GET YOUR MONEY BACK. I LEARNED A LESSON STICK WITH AMAZON AND E BAY VENDORS WHO HAVE A TRACK RECORD YOU CAN EVALUATE

Purchased over $800.00 worth of security products.

Rouaugh said that products would be delayed for a week+. At the end of 25 days contacted vendor. Said that the goods should have arrived and that he (David Robaugh, JR) would look into it.

We asked for shipper id, shipment#, ect. - no response. His 'live chat' did not respond/work. Gave no contact phone number. Googled and found phone#. Called and got a childs voice on answering machine. Left two voicemails - no response. Finally send us an email stating that FedEx rep had said that shipment was being returned to him (no reason). Contacted FedEx - FedEx had no record of his shipping. Emailed him and said that FedEx had repudiated his assertion. Got an email update (but no response) that the goods were being drop-shipped from Jacksonville, FL. His website makes a big deal of the fact that he is not responsible for missing/"stolen" shipments (scammer). Did not supply insurance information on shipment - did not ask for insurance coverage (would have paid for it myself). Only after we threaten to contact VISA with a Fraud Claim was shipment made. Have his emails (liar), and can provide every thing we have stated!!!