We have bought 2 puppies from Bart and Beth and they are just wonderful puppies.We recieve all papers and Beth made sure that we new everything about the puppies before we recieved.We are from up State NY and over the years have referred lots of customers to them.They also have been very happy with the puppies and have all recieved their registered paper.They also say that the puppies are exactly what they wanted and very socialized .you can tell they love their animals when you get them.I have a problem with complaint board and rip off or any sights like these.These sights let any psycho write what ever they want to with out looking into the situation.People can sit behind a computer and write anything and try to ruin someones business or lives.If people have a ligitament argument go to court and if it is legitament they will win but if not the computer is the only way of ruining them.I know for a fact that Beth would do anything to make her customers happy.Dont be afraid of them they have been in business for years that should say enough.Many Happy Customers