I had placed an order in March for some cookbooks and some fitness DVDs. Rodale’s offer, a very common one, was 21 days to preview with the option to return and nothing owed.

So, I returned an order via US Postal Service Priority Mail (2 day service) with Tracking and Signature Confirmation on April 6, 2010. (This was well before the 21 days was up.) It arrived at their post office on April 8, 2010 and has been sitting there since waiting for someone from Rodale to pick it up and sign for it.

The USPS Tracking number is: 9410 8036 9930 0005 9705 08. The return shipping cost me $12.15.

Upon speaking with THEIR Post Office, I was told that Rodale was notified that this package needs to be picked up and signed for but that no one has yet bothered to retrieve it. I was also told that the items will be returned to me should no one pick up the items within 15 days of delivery.

Therefore, the post office will return the items to me after that time period, on or about April 23, 2010. If they think I’m going to pay for another return, they are very, very mistaken. In the meantime, I keep getting bill upon bill in the mail to pay for these items.

I have made numerous calls to their customer service department and they are like robots – telling me that it can take 4 weeks for items to be received – what?? I have tracking to prove it is sitting at their post office waiting for someone to pick it up. Because of this I also refused delivery of two other items. I have also filed a complaint with the Better Business Bureau.

I never knew this company was so unethical. Buyers beware!

I had placed an order in March for some cookbooks and some fitness DVDs. Rodale’s offer, a very common one, was 21 days to preview with the option to return and nothing owed.

So, I returned an order via US Postal Service Priority Mail (2 day service) with Tracking and Signature Confirmation on April 6, 2010. (This was well before the 21 days was up.) It arrived at their post office on April 8, 2010 and has been sitting there since waiting for someone from Rodale to pick it up and sign for it.

The USPS Tracking number is: 9410 8036 9930 0005 9705 08. The return shipping cost me $12.15.

Upon speaking with THEIR Post Office, I was told that Rodale was notified that this package needs to be picked up and signed for but that no one has yet bothered to retrieve it. I was also told that the items will be returned to me should no one pick up the items within 15 days of delivery.

Therefore, the post office will return the items to me after that time period, on or about April 23, 2010. If they think I’m going to pay for another return, they are very, very mistaken. In the meantime, I keep getting bill upon bill in the mail to pay for these items.

I have made numerous calls to their customer service department and they are like robots – telling me that it can take 4 weeks for items to be received – what?? I have tracking to prove it is sitting at their post office waiting for someone to pick it up. Because of this I also refused delivery of two other items. I have also filed a complaint with the Better Business Bureau.

I never knew this company was so unethical. Buyers beware!

All orders are wrong, no customer service ... you just get extra hassle in trying to return your wrong orders back to them! Yeah, and good luck with that!

I just ordered a book from them then i stumbled onto this site. How can I get out of it because I have 2 small children and dont have time to deal this kind of crap? I have had other companies do this to me and its getting very old.

I ordered a couple of books but by the time they were shipped, I had already purchased elsewhere. So, I refused the delivery and left books with postal carrier. Months later I am still being billed. Rodale refuses to research issue or update my acct. I am now receiving collection agency bills for this. I wish I would have googled the lawsuits that Rodale has faced for similar issues...