Rodale
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Category: Business & Finances
Contact Information
New Mexico, United States
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Rodale Reviews
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debi callen
January 18, 2009
bill for book did'nt get
i have contacted Rodale twice when they sent me a bill that i never recieved the book that they clamed that they sent.Now i'm receiving letters from you consuring this matter and want to know what happen.Would like this matter taking care of because i'm not going to pay for a book that i didn't get. Please find out what has happened and send letter to me letting me know. Sincerly, debi callen
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Collin
January 13, 2009
Terrible company
Much like everyone else, I received two books that I did not order. I called the number that is listed for Rodale Inc and spoke with customer service. They told me that they would mail me a postage paid return label and that I could return them at no cost. Be advised, I called them today and I will follow up as to whether or not it actually happened. Just be advised, there appears to be a remedy to return them. Class action lawsuits require a lot of energy and time. Good luck and look for my follow up.
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[email protected]
January 7, 2009
I never ordered a book
Iam on a Government assistance and I don't have the money to pay for a book that they sent through the mail Called First-Aid Campanion Dogs/Cats claiming that I Owe them 45.94 and I refuse to pay them because someone on their company screwed up.
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Julia
January 6, 2009
Unauthorized billing
I wish I read all your reports before I sent this card they lured me with, honestly I don't even remember if I agreed to subscribe to this pathetic magazine or not, but I do remember they promised to send 3 free reports of interest to me (well, you guessed right - weight loss, etc.), so I thought - $11.98 is ok, I'll read this magazine and cancel if I don't like it.
Instead of 3 free reports they sent me their magazine and free report on diabetics! Thanks a lot! I called them, and waited for my reports, but as you know, what follows - collection agency North Shore in a period of 14 (!!!) days. Their ( Prevention) invoice was of 12/16/2008, North Shore Agency request for payment was of 12/30/2008.
Like the only thing to do in December, 2008 is to dispute with Prevention magazine and Rodale, Inc. I don't care much about $11.98, but it's a matter of principle - they are scam and I refuse to pay a penny to them.
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Sunny
January 3, 2009
Fraud and scam
Several months ago I suscribed to Prevention Magazine, a Rodale publication. After realizing what a stupid magazine it is, I cancelled the subscription. While I never received a refund, I was just happy not to receive this trash in my mail every week.
Just recently I received a large package containing two books from Rodale. I called customer service to tell them I never ordered any books from them and got a complete run-around -- the magazine CS reps claimed I had to speak to the book CS reps, and back and forth, etc. Nothing was ever resolved.
I wrote to Rodale to inform them I had never ordered these books and wasn't about to spend my money returning them. I requested they remove me from their mailing lists and not to send my anything in the future.
I received correspondence back from Rodale informing me that a bill was on its way for the books.
As a result, I have filed a series of mail fraud complaints and a request for a Prohibitory Order against them with the USPS and a complaint with the Better Business Bureau (the BBB, btw, has received hundreds of complaints about sleazy sales and billing tactics on the part of Rodale, so I'm not alone).
Do not order any of Rodale's publications and certainly don't give them as gifts -- your relatives will NOT thank you!
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