I have had cable, phone and internet for 14 years with Rogers with no problem until a while ago. I rent out some of the rooms in my house each year sometimes to College students or people new in town. I have never really had a problem until recently. I rented a room to a female who upon
moving in contacted Rogers and an installation guy came to the house and installed "THE WORKS" in her room. My tenant then proceeded to be on
the phone 24/7. Well at the end of the month I got MY Rogers bill, when I opened it I nearly fell on my ass!!!
Here was a bill for $2, 813.52!! I contacted Rogers and was informed by their CSR that "ONLY ONE ACCOUNT IS ALLOWED PER HOUSEHOLD"
well I thought that this was odd as my other two tenants and previous tenant all had their own account. Now I was stuck with HER account which
had a debit of $2, 702.09. I argued with numerous CSRs unsuccessfully until finally I threatened to cancel all my services and go elsewhere! Well that finally did it, her account was removed from mine and by weeks end she moved out never to be seen or heard of again.
But thats not the end of it. She left all of her Rogers stuff behind eg: home phone, cellphone, cable-box, specialty channel box etc. when I contacted Rogers I was informed "to bring it to one of their stores!" I told them that I'm visually impaired and in a wheelchair and cannot do that
as I would have to take a Taxi so I was told to JUST KEEP IT! I did and 2 years later it is still in my house in the box that I had put it in. None of
the equipment can be used as Rogers has disconnected it all BUT this stuff is worth a few hundred dollars and they will NEVER get that from her
as she is on the run some were in the USA so it is just made up by all Rogers customers AS A COST OF DOING BUSINESS!!
Just great!
I had to get this off my mind.

As with others, I unwittingly subscribed to this "service" without understanding I was being repeated charged per unsolicited text message. Contrary to their claims, I am almost positive this information was NOT immediately apparent in either their website or the texts I received. No doubt it was buried in the small print at the bottom of a long page. Luckily I stopped the service after only six texts. Unfortunately, I discarded the texts, so have no evidence.

I keep on receiving phone calls from Icor claiming that I owe Rogers Cable money, they keep calling me and I have already tried to make arrangements with them, they even call me on Sundays which I find crazy.

Hi my Name is Wilda Everett Cell phone no is 506 292 2302 i have been charged $81.03 for charges that i never put on my phone and would like to be credited with $81.03.I have a seniors plan for $15.00 a month which is all i can aford.
My name and address is Wilda Everett 55 Kingsley Crt Apt 17 Fredericton NB E3A 5a3 i would be very pleased to have this handled as soon as possiable please thank you Wilda

One month ago I called rogers to cancel my cell phone, the customer representative let me change to prepaid phone and didn't talked about any fee. Based on their pirate rule, I need one month to do this transfer. After they got one more month fee from me, I called them today. They told me there is $50 fee for the transfer, it is definitely a trap. They know me will not accept it, I just canceled my service with Rogers, but they will charge me another month fee based on their pirate rule. Why does Rogers like to make this kind of money by setting traps and cheating acustomer? Is there some kind organization to protect us from this kind of cheating company?