I purchased a roles datejust 2 three months ago every night when i take it off it shuts down in a matter of hours I have complained to tourneau in wrighting and many times by phone to no avail
The sales dept told me that i should wind it up and it will function normally i have done this on many occasions to no avail
I believe that my watch is faulty and need assistance to have it replaced
My email is [email protected]

Purchased Rolex Submariner ($5, 000). Owned the watch for three years and wore it seldomly (to keep it nice). Even though it is a diving watch I never showered with it on or even wore it in a swimming pool. The watch is in very good condition (even has the green stcker on back). While vacumming my carpet the bezel on the watch fell off!!! My wife and daughter both noticed the bezel on the carpet. I had not bumped, hit or otherwise moved the watch other than vacumming! I sent the watch to Rolex and waited two weeks. The finally called and said they had a "quote ready". They wanted $704.69 to fix the watch! While a little shocked I was not that surprised. Some rich dude would probably send them a check. I said, the watch is in perfect shape, is under warranty, has not been abused and shoud be repaired under the terms of the warranty. The customer service Director said the watch has a faulty stem, has scratches, and need to have maintenance performed even if it is rarely worn (ya right!).

Be aware - If you are like me you equate qualtiy with brands like Rolex. Not true, crap products, rude customer service and no regard for loyal customers (my dad, sister, other sister and step mom all wear Rolex).

Email me at ggrichuhin@gmail if you want to hear more detail.

I went to purchase Rolex wrist watch for my son. I wanted a sports watch for him and Rolex is also a brand name for sporty watches. Well, I bought one and it is really annoying trust me.The first few days were great with the wrist watch but then it started giving problem. The so called waterproof watch leaks in water so easily that it had stopped working on several occasions. I have spend more then what I paid for buying it. I took it to the dealer he told that such cases are found rarely I will have to send this watch back to the company to get another watch. Well, I have spent so much money this watch that I cant afford to spend S&H charges again.I am thinking of getting another watch from local watch store they are found to be good then the branded one.