six weeks ago I made a purchase with rollies.com, to this day i still have not received my purchase. I sent multiple emails and made multiple calls with no response. After 5 weeks of no response I sent an email threatening to go after these people for a refund. Well this got a response, they were sick and could not work due to the flu. So they asked me to be patient as they would get to it right away. Well two weeks latter I still have not received my purchase and no response to the emails I have sent or phone calls I have made. With this in mind I highly recommend avoiding this company or you will be ripped off.

Ordered from rollies.com on January 19, 09 and its now Feb. 25, 09. E-mailed many times. No response. Lucky enough though I contacted the police where they are based and they are investigating right away. Hopefully the people who committed this fraud are arrested and the people who got scammed are given their rightful money back.

It took me 6 months to receive my order.

Rollies is a ridiculous site. My boyfriend and I ordered from them in August and have yet to receive our order and it's nearing the end of October. We ordered over 200$ worth of stuff and so far not even one package has been sent out. We've conversed a few times with the people only to get basically pushed to the side and told our orders will be shipped soon. After reading the fine print on the site, it gives an estimate of how long orders will take, and even gives an estimate of how long it will take if the product is out of stock. Well, having been so frustrated my boyfriend and I have added and re-added the longest possible time it was estimated to take and it clearly doesn't take this long, even if every single item were out of stock. I've read other posts on this site and other posts on rollies site and people have reported similar problems, but assure people they did eventually receive their orders so I don't want to go on saying they'll rip of your money and not send your product because they very well could eventually send mine.

I'm simply saying their site is beyond bad service and even if the product is in perfect condition when it finally comes, it's not worth the wait and frustration you must go through to get it. If Rollies can't take on as many order as they take in, they should limit the amount they do in order to please and satisfy all of their customers because I personally wont re-use their site OR refer it to anyone simple because of the excessively long wait I've endured. My bf actually picked out those pieces over a month before my birthday in September, and it's almost his birthday in November and they still aren't here, and I can bet they wont be here by his bday either. So in conclusion lol don't order from their, I actually order some from grasscity since my first order has yet to arrive and grasscity has already shipped them and I just order them yesterday!

Rollies.com is a ripoff online shop. They charge your credit card and for months upon months do not respond to any inquiries about the order. Save yourself the hassle and do not waste any time or money on this good for nothing retailer.