Romano's Macaroni Grill

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Category: Entertainment

Contact Information
United States

www.macaronigrill.com

Romano's Macaroni Grill Reviews

Tristen March 27, 2010
Unedible food, not make right
I went to this romano's grill for a meal and have been there numerous times. The last time I went maybe two months ago, they made my order correctly, as they always had. I have very specific food restrictions and ask my food be made with no oils or butter. Usually there is no problem-- it's made fine. This time, however, everything at this place was overly oily--to the point of being unedible...the soup I had was excessively oily to where there was oil surrounding the soup and globs of it in the soup---unedible and disgsuting, and I had had that soup before and it wasn't that way. Then my dish, came out extra oily...it was as if by saying no oil the idiot cooks decided to add too much oil. It was not only awful, unedible, but it made me sick adn I could not eat it. I then just asked for simple pasta, with tomato sauce on it--thinking there's no way that can be oily--but when it was brought out-- it was even oilier than the previous dish-- how is that even possible. I can get the tomato sauce being oily, but i've eaten there many times and it never was that way. Worse, the chicken was disgusting and pieces of fat, not even chicken...so it's the oiliest most disgusting unedible pasta dish with not even chicken but pieces of fat meshed with a little chicken---so terrible...how is a chain restaurant serving this kind of food...specifically if someone asks for no oil why is their dish drenched in table spoons of oil to the point of being unedible... Have never had pasta that was that bad and had so much oil in my life...this is the worst chain restaurant. I even asked my server, if they were going to dump the iced tea, because I wanted a refill and knew they were closing. He assured me they save the iced tea until people leave. When I asked for more-- he said it was dumped. I mean just overall this is not a good restaurant and it serves the worst food not even food that should be served or called chicken, and they dont even make your food right or care to. I left hungry and can't imagine ever going back to that place again.
July 7, 2008
Dirty silverware, glasses and plates
Apparently Macaroni Grill has decided to save money on their dishwashing because the silverware, glasses and plates are being used so dirty that you can actually see old dried food on them.

I complained to the manager and was told that since most people don't look that carefully and hence don't notice, he "did not see a problem." I even filled out the customer satisfaction form to let their corporate office know and all that got was a $10 coupon to encourage me to try their restaurant again. I will never eat there again. If you can see food on your fork, what is on your plate and can't be seen because there is food on top of it? Yuck!

Disgusting!

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