August 2010, my husband and I were facing a tax levy that we knew we could not afford. I told him to look into tax attorneys and he decided to retain the Roni Deutch firm. Not only did they advertise falsely but they continue to lie to us on a daily basis. They told my husband that they would stop wage garnishments while we went through the process of working with the IRS. They never contacted the IRS or either of our employers payroll depts. On 09/24/10 about 75% of my bi-weekly paycheck was garnished by the IRS. He immediately called the Deutch office and was told, oh give us the payroll dept. info (which they had because they had 3 of my pay stubs) and we will contact them right away to stop further garnishments. My payroll dept was never contacted. They also told my husband that he did not have to worry about the IRS garnishing his pay because they only take from 1 spouse per month and it is the spouse with the lesser pay. Well, low and behold, 6 days later the IRS garnished over half of my husband'spaycheck . He only gets paid once per month so the remaing amount was only enough to pay our rent for the month of October. He contacted Deutch's office again and was told oh well, there are no guarantees, just make sure you pay your $279 payment by 10/08/10. Not only did they not contact the IRS or ourpayroll depts but the information they were going to present to the IRS was incorrect. They showed us having a large positive cash flow, had our income too high and left out several of our monthly payments. They said no this is correct so why don't you give us a verbal authorization to make a monthly payment arrangement with the IRS. It should be $100 or less per month. They then told my husband if we didn't have the $279 payment, we need to pay them at least $200 by 10/08/10.

The IRS was not contacted until 10/01/10 after my husband complained to Deutch's office again about their failure to follow through with our contract with them.

I have filed with the BBB and the California Attorney General's Office. Deutch will not get one more penny from us!!

I am starting to understand the tactics used by the Law Firm of Ronnie Deutch. I agreed to pay them $5, 000.00 U.S. dollars in return for what they call an Offer in Compromise settlement. I am on my last payment and my salary was levied against to a point were I can not support my family nor pay any bills. I called them to inquire how much longer before a settlement is reached. I also explained that I would not be able to make my LAST payment because of my financial situation. Attorney Elizabeth Kim said "Well these things take time and you should be sensible and understand that we are working hard to get you the best possible solution". As for my last payment, I was informed that if not made by 05/10/2010 they will drop me as a client. My question is this. How long does it take to reach a settlement with the IRS? My case is on its sixth month and I have not seen anything that looks like a settlement. The only thing I hear is that my case is being reviewed and that they should be submitting it to the IRS shortly. Is it possible that they wait to collect on all the agreed upon monies and then give you a lame excuse as to why they can't help? I hear many angry people voicing concerns and alleged misconduct. Has anyone filed a complaint yet? I have this one payment to make and I guess I will see for my self if this is indeed a practice of this Firm.

I went to Roni Deutch tax center on Pilot House Road and Jefferson in Newport News and worked with Pam on my tax return. She was having trouble linking my documents and decided she needed to talk to the Help Desk. She told me she'd call me back when she was finished and I could come back in. I left and ran some errands, 4 hours later I got a call back and she told me she couldn't get me a higher return because I made too much money and that the Help Desk had gone over every line with her. I said, okay, I'll come in tomorrow and go over the paperwork and bring you a voided check so I can get direct deposit. She hesitated and said, the check will just get mailed to your house, I said, no, I want direct deposit...she hemmed, she hawed and then she said she had ALREADY submitted my tax return to the IRS and it was too late. Unbelieveable, I didn't get to sign nor approve my own tax return. So she says she will try to get it back but won't know until and will be in the office first thing in the morning to get it resolved. I called the office this morning, she isn't there and neither is the owner...I'm so upset...and I am not going to take this type of service sitting down!

They treated me horribly and I still owe over 35.000.00 in taxes they reduced my debt by nothing and I am out 4.200.00 . I want people to know this company is the worst kind of parasite there is.

I contacted the business in hopes I could have help with my IRS Tax issue. Upon contacting the Business, I was interviewed and gave information concerning my IRS and Financial situation. Upon completion of the phone conversation I was told that the Business would be representing me in the matter at hand, for a fee, and would retain a Non Collectible Status for me, with the IRS, thus stopping all collections currently being made by the IRS. All I needed to do was start paying the business and return completed paperwork to there firm, then the process would begin and within 30 days, the IRS would be placing me in this said Non Collectible Status, thus stopping there collections.
I had been in contact with the Firm on many occasions. I started becoming concerned with there lack of communication with me, unless it were to collect payments from me. After making 3 payments, totaling $900.00, and not receiving adequate feedback, I contact the Firm and expressed my concerns. I was again reassured that everything was ok and that I would be receiving paperwork in the mail that would explain the next steps towards finalizing the Non Collectible Status process, but that There was a payment due within a week, and I needed to make sure I made this payment. Two days after the phone conversation, I receive the paperwork in the mail. Only to find that they could not follow through with there promise of placing me in Non Collectible Status, and gave me three options, which I, myself, prior to seeking there help, had already pursued with the IRS. So what did I receive for the money had paid, nothing but a bunch of paper work, and mistakes made on the Firms part, which caused the claim to become void for Non Collectible Status. I was extremely concerned. I immediately faxed a cancellation of services letter to the Firm and then mailed a copy to them. They were more than happy to cancel me, but then send me a letter stating I may be billed for the remaining amount of services. I was like what ? I can see how they could get away with scamming people out of there money and chalking it up as that person fault. Besides, how would you go about getting your money back ? Lawsuit ? probably not as it would cost more for an attorney than the fees you paid them. They obviously know this. And, if you use a credit card, you only have so many days to file a dispute. This is why they want you to use a credit card and delay your services until the date in which you can file a dispute is abolished..
Yes, they may have helped a few people with certain tax issues, but from what I am reading form others, is the same story I am telling. It is so sad that companies have to hurt those who are less fortunate. Most of the people like myself, are not well off financially, thus we seek help to loosen the financial burden's we may have and use these kind of firm's to assist us in good faith. So sad. I hope this injustice is stopped. Just because your an attorney does not mean that you can use the law to manipulate and cohere others into spending there hard earned money without anything of value to show for it.

Concerned,
David Gibson