I made a mistake on our 2007 taxes, and the IRS said we owed a lot of money (19, 000 or so). We also hadn't paid our 2008 taxes, but didn't owe much for them. I contacted this business because I had heard of her and she had been on various legitimate tv programs.
At my first call, I was told by the intake person that he had contacted an attorney with my info after I gave it to him, and we were not eligible for anything but a payment agreement. He said they could do the negotiating with the IRS and protect me from having to prepare a financial for them. It would cost $1, 900, or $2, 400 if I paid in payments. Obviously they charge according to what they think is a person's income. It took me 4 months to finish getting everything to them and their negotiating with the IRS. Except they only neg. the small amount of tax I owed, which was a simple payment agreement. They then said they were no longer engaged to handle my taxes. I called and called and was yelled at and absolutely was refused when I wanted to speak with an attorney. I did get out of someone that they always check with the IRS and settle all open tax issues, and mine wasn't settled yet. I was in a waiting period but knew I was going to owe this tax. I didn't want them to fire me as a client because they knew full well that the larger amount owed was what I was hiring them to deal with. I was told that if I wrote a letter requesting reconsideration they would answer it. That was Nov 24, it is now 2/2/2010 and no answer. They took money that I could have paid on my past due taxes. NEVER, EVER, HIRE THIS FIRM FOR ANYTHING. THEY WILL GOUGE YOU FOR MONEY YOU DON'T HAVE AND PRETEND THEY CAN HELP YOU, BUT THEY LIE.