My wife and I purchased a kitchen table set from the Room Source in Rancho Cordova, CA in July 2007. In November, we noticed the clear coat on the simulated wood finish was starting to peel off. After two of their "customer service" contractors came and viewed the table, The Room Source told us the damage to the table was due to "customer abuse". My wife and I are the only two people who use the table. We use place mats when we dine on this table. We have never set hot items on the table. We tried to explain that the table was cheaply made. We were finally told in a letter in April that they would not give us a refund or issue us store credit. The customer service is terrible at this company. Luckily, there are plenty of choice for furniture retailers in the Sacramento area. I have purchased items at Lazy Boy, Naturewood and Ethan Allen without any problems. We will never go to the Room Source again. I hope this assists anyone who is thinking of buying anything at the Room Source. A word of advice: don't.