We purchased an entire bedroom suite at Room Today totally over $4300. After the set was delivered i found numerous scratches and gouges and the metal trim was not flush on the footboard, dresser, and chest. Also one of the pull handles was broken on the entertainment chest. I called them immediatly and was told they would bring out another drawer for the entertainment chest but all the footboards are like that so if you wanted to come up and go through them you can. I had already waited two delivery days and wasnt going to take the bed apart again to find another footboard ( even if there was one that wasnt messed up).Just going to live with it I guess. The salesman was very eager to sell it to me but when i called him with a problem I was told to call customer service. The set on the sales floor was in perfect condition. They just didnt want to help.