Charged my credit card an amount I did not agree with.

I signed up for a free trial for $5.95 for this bogus roommate service. I was never able to log on as they said they could not recognize my e mail. I filed a complaint with my bank. They gave a me a number to contact them 646-862-2841. An automated message says you have to log on to contact them. I never got any service provided.

Beware of 3 day trials. Never give out your card unless you search complaints first. Had I done that, I would have found ton of them against roomster.net and roomster.com

WATCH OUT! I signed up on this website to list a room I had for rent originally they told me it was free but then like most sites that say they're free you can't really do anything until you give them some of your money and because I was desperate to find somebody to share my two bedroom apartment I thought OK well $6.00 isn't going to hurt anything and this will allow me to post my AD on their site for about 4 days, so I went ahead and gave them my debit card info (which I will never ever do again on any website) and I paid the 5 dollars and some change checked back a couple times but a friend decided to move in so I stopped checking the site and thought everything was fine because once my 4 days was up I wouldn't be charged anything else. So then a month goes by and they charge me $29.95 which caused my account to be overdrawn 4 times because of some little purchases I made prior to them taking this money out of my account so I immediatly called my bank and filed a claim I tried calling them but when I cannled their toll free number I got a recording with a guy speaking asking me to visit their webiste when I waited to see if there would be more options it disconnected me and I thought to myself well thats a bad sign you can't even speak with anybody directly you have to E-Mail them. So then while I'm in the process of disputing this charge they again charge me $29.95 and at this point I'm faxing paperwork back and forth with my bank and E-Mailing their customer service "help desk" back and forth and all they can tell me was that it said in the fine print you have to cancel your membership or you'll be charged! WHAT? Are you kidding me what membership, it asked me to choose an option and I chose to pay 5 dollars and some change to post my AD for 4 days I didn't want a membership what gives them the right to take money from my account when I didn't authorize it. They're basically laughing at me now as they have almost 70 dollars from me and I hardly used their site, and their CS team is not helpful at all I found them to be very rude and unhelpful they basically told me oh well you should have read through everything but I never would have thought listing an AD for 4 days would cost me $70.00 but I am going to do whatever I have to to get my money back from them because what they did was sneaky and I'd advise everyone not to use their site at all. Any suggestions on what I can do to settle this matter would be appreciated! Thanks a lot!

This is the e-mail I sent them...

I signed up for a three day trial of your site for $5.95. Your site charged me $29.95, and you clearly had a strategy for billing automatically though I only signed up for a three day trial. You don't have a phone number for me to call to get in touch with anyone to discuss this, and its clear that you have already set up your site to answer for your "unscrupulous" but "authorized" charge in the list of "legal-ese" in your terms and conditions. I am disgusted by this experience. Not only has the site been fruitless to me, I should have known better than to sign up for your service when it was advertised to be free until I got the ONE e-mail in my "inbox" that you wouldn't let me read. I AM GOING TO REPORT YOU TO THE U.S. CHAMBER OF COMMERCE, the BETTER BUSINESS BURREAU, THE FEDERAL TRADE COMMISSION, the U.S. DEPARTMENT OF JUSTICE and any other group that I can to ensure that you are found out and your practices are published. "You" (the person or persons that "run" your self-run site have poor morals and must not have any conscience. I hope that $30 was worth it. I'm going to make it my mission to relentlessly publicize your dishonesty. You disgust me.

Don't go to this service! Roomster.net cheats you out of your money!!! I signed up for a four day trial and after that was over, without a reminder, they signed me up for another 30 days which I did not need and did not want to pay for. Their policies are shady and very vague when you sign up. 29.99 down the drain, I have tried to get reimbursed but the assholes with the service apparently do not have actual live people as customer service representatives, they only reply by 'comment box'. This service is a downright f-ing scam.