RoomStore Furniture - Rockville,

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Category: Home & Garden

Contact Information
Rockville, Maryland, United States

Phone number: 3017686259

RoomStore Furniture - Rockville, Reviews

Basma November 27, 2010
Poor Product Quality and Customer Service
One of my biggest mistakes of my life. Very poor product quality which I was not aware of until I used it. I bought a Sofa and a Chair for over a $1000 which I soon realized it was a big mistake . The fabric was stretching out in an accelerated proportion and what made it worse is the poor stuffing. Withing 3 weeks the furniture was deformed and looked nothing like the one in store. Considering the fabric color was white, what made it worse is the material which started to pickup dirt and discoloration very quickly.
Many attempts to replace the set had failed and was left with poor customer service to deal with by replacing the cushions and adding more stuffing in desperate attempts after months of my first complaint. To cut things short, I will never never buy from RoomStore again and I do not recommend their quality standards nor customer service.

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