Certificates. I end up buying 5 of them total around $210 any they were given out for youth group member aged 12 to 17. Well before we know it the store closed and the poor youth came back to me complaining that they can no longer use a well deserved gifts (the worked very hard in community services for them to earn those gift certificates).
I called the company (847-426-8899) and talked with Marla (id herself as Director of Marketing). She asked me to fax the Gift certificates to her to talk to Mr. Rosati (!).
Well I did, a month later I received no contacts so I called, they said Marla left the company and now it is Libby who is in charge (I felt she is the phone attendant only!)
Well Libby said she I need to fax the gift Certificates again (!) and she will call back. I did and she called back 2 days later saying Me. Rosati said they will not honor these certificates (!).
Of course Mr. Rosati is always busy (probably planning another failed venture or gift card scam!)
We end up displaying those gift certificates in the lobby of the youth center as a sample of dishonorable business practice and the poor kids learnt first had how corporate greed’s work.
We decided to put the words out so they may not have the same chance stealing from others again.
Avoid this dishonest business at any cost.