I was recently given a gift card to Ross Dress For Less. I was really disappointed in the 1. Coral Springs, 2. Deerfield Beach, 3. Margate and 4. Fort Lauderdale locations.
I need suits for work and they were less than Macy's and Dillards. The problem is it's so unorganized and they don't have merchandise, which leads me to believe, that Ross could be going out of business. What a mess. I did spend the gift card, but it took me four locations to complete. They don't have the same merchandise and the clearence corner has different pricing. I'm boing back to Macy's.

I always check my receipt before leaving the store. I noticed a $14.99 Men's apparel in my receipt that I never buy so I asked the cashier.The cashier called the manager and right away she made up a story that he saw a man standing next to me but I am by myself. I said I'm in a hurry so just take it off from my receipt. The manager said "then go home and come back tomorrow". The rude manager said that they cannot take that off without further investigation. I waited for 45 minutes and while waiting the security was guarding me like I'm a thief. I asked where the manager went and that's when she told me that the manager was watching the camera and found out that the cashier was checking for the price at the book and accidentally scan a Mens Apparel for $14.99. The cashier was apologizing but the manager did not even come back to me to apologize. He went back to work and did not even look at me.

I'm not sure if any of you still access this section of the complaints board, but I currently work at Ross. I'm not at all amused at how this company works. I've read multiple complaints on this particular area of this website, and I'm amazed at how much crap I can relate to. It starts with the managers that subliminally degrade us and expect us to succumb to their devious ways. I'm getting sick of it ALL! I've been there since May 2010 and things haven't changed at all. When will the madness end? I've even considered contacting the district manager in my area, but after reading some of these stories, I'm a bit worried that my cry for help won't do anything. We're supposed to be honored not belittled and tortured. Where's the love? What do I do besides quit? If you can help or want to share experiences, e-mail me at [email protected]

I have been working for Ross for just over 3 months. What I have seen from working at this company has astounded me. I understand we are a discount clothing store, but what I don't understand is the treatment we as employees receive. And it's not just from customers either, it's corporate as well. They expect stores to somehow manage off of 3% payroll, which is a number I have never seen before. My prior jobs used 10+% because they KNEW that anything lower would be problematic. Most stores are only allowed to have a handful of full-time employees, generally around 5 from what I've seen. Then what they do to is use the rest of the payroll budget on hiring part-time help. During Back to School, the store I worked at had 56 part-time employees, almost all of them receiving less than 20 hours a week. Managers are also required to use a corporate-mandated "Effective Scheduling" method, which my managers have called "worthless" and "laughable." Combine this with the fact that part-time help is not eligible for benefits, sick/vacation time, and usually start out at minimum wage, and you'll begin to see why a lot of employees aren't happy. When you only work 12-15 hours a week at minimum wage, you can't afford life. You can't afford to visit a doctor if you get sick. No one likes being in a situation like that, yet these companies are so focused on "the bottom line" that they refuse to change. I have actually been in touch with my zone's HR Manager and have asked them face-to-face why they think these policies are acceptable when it is toying with the livelihood of their workers. What it boils down to is that Ross Corporate could pay their people more, but they don't want to because it will cut into their executive bonuses. If anyone wants to suggest ways of fighting corporate further, please leave a comment.

And to customers who complain that the stores are messy, here's something you may want to consider: we clean the store on a nightly basis - sometimes even staying until 1 am. This being the case, the only way that the stores would get messy is because of people refusing to hang items back up properly, refusing to put items back where they found them, opening packages despite the fact that we have signs that say "Thank You for Not Opening Packaging, " people leaving their children unattended in the toys section, people breaking hangers and not telling an associate about it. Now admittedly, there are good customers. But a majority of those who come in and shop at our stores are rude, snot-nosed, egotistical jerks. Working in the fitting room one day, I actually had a customer assault me for asking them to retrieve their hangers from the fitting room. I've watched as customers purposely remove multiple items from their hangers, only to throw them on the floor or toss them over the racks. I've found wrappers from fast food restaurants with vomit in them, and dirty diapers in the gondolas. You yell at us for not being able to return your items without a receipt, completely ignorant of the fact that we have to answer to someone if we do process your return; we have to follow policy, it's nothing personal. But when you treat us the way you do, do you really expect us to treat you the same way in return? To those of you who are kind, put items back where you found them, keep your children with you and are understanding when we can't help, thank you. I will treat you nicely and most likely even compliment you for being kind. To the rest of you who constantly berate staff, cause scenes at the registers, become enraged over us asking you to do something simple, yell at us and leave your children unattended while you try clothes on, screw you. The only "customer service" you'll get from me is poor until you change your attitude.

I shopped there and thought it was an alright store so why not apply. Well the store just kept going down hill from there. After years of not working I got the job with Ross store number 0222 and thought "wow this will be nice to have a pay check". BOY WAS I WRONG! The first day I worked they didn't train me and the assistant manager NICOLE told me I was slow. I worked there for a total of 4 days when I actually got sick and told the manager I could not work there anymore. I quit so when I thought I was going to be paid I called and asked when I could get my check the manager told me I wouldn't have a check until the end of the month. which would be 4 weeks into my working there. So I just figured I'd deal with it. Well, I'm a diabetic and I need test strips today and I couldn't get my check because I didn't have my discount card because I threw it away, (obviously that part is my fault), but as I went through the employee policy there is NOTHING in there that says I have to have the discount card after I quit to get my check. I have called H.R. and I believe they don't care. I attempted to call again tonight and they didn't answer. Please know that if I do not get my check tomorrow when I go in to talk to the manager I WILL CALL THE COPS! I WILL GO TO COURT AND I HOPE THIS COMPANY DOES NOT LAST! DO NOT CHOP HERE DO NOT WORK HERE. EVER!!!