Hello. I have worked at Ross Dress For Less for about 2 1/2 years. In that time I have been sexually harassed by at least 3/4 of the male emplyoyees as well as a fraction of female employees. When I went to management about this She didn't know how to handle it so asked me to wait. The next time I complained all they did was make everybody sign a "respect" paper attached to our morning meeting. It got to were I felt so uncomfortable that I was wearing a long sweater to cover up my body, and my husband would come into the store shopping periodically, just because I felt so uncocmfortable. One of the guys offered my part of his lunch one day. And I could not get management to do anything. Our phone number listing that hangs in the break room was blank. So finally our store went to a new system and everybody needed background checks and BOOM! Most of them were gone and it stopped.

Today was the Grand Opening of the Dress For Less store in Butler Pa. The store did not have much inventory selection, or maybe I am used to Walmart. My 13 year old and I wanted to simply look around and take our time to see what the store had to offer. A manager kept following us saying "oh buy something, your basket is empty." This went on and on, we finally just left. The aisles for the womens apparel were so narrow that no one could get past the other person to see what clothes they had. Definitely will not be my place to shop. I will give that store 1-2 years and they'll be done at that rate. The clothes were actually UGLY.

I wasworking in ross store last 8 years as honest and hard worker wich you can see in my file last two years since manager camin this store his nam is rob he start to give me hard time i complan to distrect manager pamala she did not take any action aganst rob then i complan to hr she cam in over store she talk with allmost every employees and every one talk aganst rob she sade i am serprise all employees are againstmanager and disterct manager she did not did any thing and she promiss she will comback next week and she will going us good news but as uouvel nothing hapend after that all managment go against me and they mak verey good plain to termenat me and they did now i have only one requoist if any honest worker have problum with his managment and compnay exetive are not helping them no body be stay honest because he or she allways scaear from there job and they never going to open there mouth against there crupt managment my requist to the presindent you must find out who is good manager and who is bad specialy this time your manager in virgenia pamala robert ronger rob in sterling because them you are loosing very good empolyees who realy care about compnay and try to bult strong bussnes now up to you mr president to find out wich managment are good for your bussnes and wich are bad .

I am so mad at the experience I just had in the California Novato store that I can barely type. I bought a pair of casual women's shoes at a Ross store this week in Rohnert Park, near my work. Two days later, I went to put them on an realized one was a 6.5 and one was an 8.5. Today, I went to the Ross store in Novato at Vintage Oaks to return them. They have never been worn and I had the original receipt. The clerk told me I would have to return them to the store in Rohnert Park (which is more than 20 miles away). I asked her why - the shoes were unworn, I had the original receipt and it was less than 30 days since my purchase. I read her the policy on the back of my receipt. She said the store would face a loss if they took back the shoes. I argued that that was not my problem. I was following the legal document on the back of my receipt. It said I could return the shoes unworn, within 30 days, with the receipt without a problem. I asked to speak to the manager, Claudia. She simply said the store would face a loss on the return and therefore would not take them back. I would have to drive 20 miles to the original Ross. I asked how that was my problem or fault and she shrugged and looked at me blankly. I had planned on shopping at the store that day but they lost my business. Moreso, I will never shop at a Ross again. The fact that they lie on their return policy is unexcusable. The fact that the original store sold me the mismatched shoes is unacceptable and the hostility and stupidity I faced at the return counter is also unacceptable. This is over a $12.99 pair of shoes. Do me a favor and do not shop at the Ross store at Vintage Oaks in Novato, California.

I always read the complaints on these complaint boards and listen to customers complain about poor service, horrible retail managers and unkempt stores. And there is no argument that many retailers do themselves no favors by allowing this to continue. However, I'm waiting for the numerous complaints about rude customers, about customers that drop merchandise on the floor, or anywhere they want. I'm waiting for complaints about customers who leave there kids in the toy department to destroy merchandise that another customer may want to buy, or the customers that drop and break merchandise and just walk away as if it didn't happen. The fact is, too many individuals feel that because they are spending their money it gives them the right to be discourteous, and operate by no rules. Before you rush to complain about any retailer, examine your own behaviour in public.