Dress for Less...that's their motto. It should really be Service for LESS! On May 25th, I went to purchase is a clothing item for my daughter. We've always shopped at Ross, but this is definitely be my very last time shopping in the Merced store.
We were waiting in a line of 5 customers. There were 3 registers opened. As soon as my daughter and I got up to the register, the clerk said she was closing and asked me to go to another register. I asked immediately why she waited until I came up? I was the last customer in this line and had been waiting for at least ten minutes. She said her register didn't have any change? What?!
Not wanting to cause a scene, I stepped to the next register. As soon as I got up to the register, the clerk asked if I was paying by cash or credit. I told her cash. Then she said that I had to go back to the same register I was at since she didn't have any cash! "What! No way! The other clerk told me to come over here and now you're telling me to go back!"
So I went back to the first register, and the rude clerk said to me, "Didn't I just tell you that I was closing." I told her that the other clerk didn't have cash. She told me to come back here! The clerk just said, "Well you have to wait because I'm closing." By this time the line of customers had grown to 10! So I just said "FINE! If you don't want my business anymore then that can be easily arranged." I slammed the items on the counter and left! I will never ever go back to this store ever again! I'd rather drive the 30 miles to the next county if I ever by anything from this store again!