We bought 2 carpet cleaning machines from Rotovac, one was the Rotovac 360 and Mytee on the first day of use the Rotovac 360 broke down, then 5 more times afterwards. The Mytee has also broken down twice, with no help in repairing these machines. We were told it was our problem and they wouldn't do anything to help us. They wouldn't back up the warranty, even though these machines were less than a year old, we have a year warranty. They are liars and thieves.