Having read several of these complaints, I want to ad one more. We purchased "unlimited use" for a 30 year period at our home resort Bavaro Princess, in Punta Cana. We were originally told we could use a suite whenever available, and for our friends and guests also. We only had to pay the "all-inclusive" daily fee, which at the time was about $44.00 per person per day. As they told us "The hotel makes money on the food, and you get the room basically for free." We paid $6, 000. Our first surprise came when we resevered a week, and were told that for members of the unlimited use plan, the daily all inclusive fee is $78.00 per person per day, which of course is almost $500 a week more for two people. I told them I would never had bought the plan if I knew this in advance. Based on our annual "points" cost, we were only saving about $20 a week for our $6, 000 purchase. It would take us 300 weeks to make up the $ difference. Of course all who have written about Royal Holiday will tell you that such appeals to logic do not register with their representatives. Well, I am writing today to tell you we have just been informed that "unilimted use" members now can only reserve "platinum" suites at a cost of $113 per person per day. I looked on line, and could easily book the same week, with the same flight for $777 dollars LESS than the cost of my membership plan. Non "platinum" suites are readily available. Even a "platinum" suite is $156 less (for two) on line. This begs the questions what did I actually GET for my purchase? I think "screwed" is the answer. I printed out the on line package and am bringing it with us to show them. I do not expect to get any satisfaction from them. THE POINT: Don't listen to anything they say, do not take a tour or be lulled into a "free" breakfast - it will be the most expensive breakfast you ever had. Above all else "DO NOT MAKE EYE CONTACT!" Stay away from these scam artists. They change their story every visit.

If there is ever a class action suit, I'll be the first one in line. I have detailed notes of every e-mail, telephone call, letter, and fax with this company. They just charged me $195 in October due to the poor economy, but the maintenance fee due in January is over $500! Of course they can guarantee that hotel prices never go up - they make up the money in maintenance fees! If you don't pay the maintenance fees, you can't use the resorts. So that means I purchased 20, 000 points per year for 30 years in Nassau, and that's $16, 000 out the window if I don't pay the maintenance fees. I've wanted out of this deal from the beginning.