Royal Palms Travel, Inc

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Category: Travel

Contact Information
6324 N Chatham Anenue, Kansas City, Missouri, United States

Phone number: 817 288 4560

Royal Palms Travel, Inc Reviews

Rose Pritchard September 26, 2009
SCAM
We received a call from a promotional company in Florida. We were told if we would attend a 90 minute presentation we would be given a cruise for two, two airline tickets and $500.00 of groceries vouchers and we did not have to buy anything. On 4/18/2009, my husband and I went to the presentation, the salesman said for only $9500.00 we would receive all kinds of elaborate travel opportunies. We declined the sales pitch and then the coercion started. We were taken into a small room and told that if we would sign the contract that day they would give us the travel package for $4900.00. We told them we were both disabled and my husband could only walk a few feet with a walker and then he had to use a wheel chair or scooter if it was very far. I am also disabled with fibromyalgia and lupus. We are both senior citizens and have to see a pain specialist once a month. They kept us there three hours and by then we both were in a lot of pain. Not one time did they tell us that the contract did not have a 72 hour cancellation clause. We signed the contract so we could get out. As soon as we got home we called the office and ask to speak to one of the sales managers. We were told they were in meetings and could not be disturbed so we left word that we were cancelling the contract. We called again the next day and no one answered. We left the same message, "that we did not want the package and could not use it, so we were cancelling it". We called again on Monday and reached a Mr. Velazquez. My husband told him we had called our credit card and cancelled it and that we did not want the travel package. Mr. Velazquez told us we could have the package for only $2900.00 if we would keep it. We declined the offer and he said he would see what he could do for us. We thought the matter was settled and then the nasty letters started. This is one of the worse scams I have ever seen or heard. We just want to be left alone by the scam artists.
santiago pena August 5, 2009
FRAUD
I was scammed out of over $5, 500.00 by this agency. We were promised different amenities and food coupons, gas coupons, etc, etc. We were made to pay them with our credit card before we were allowed to see any documentation of anykind about the Vacation Package. When we were handed our package, we were hurridly escorted out of their office. I felt totally uncomfortable about how we were being treated all of a sudden, so, I sat in the lobby and began to read some of the documents that I had been handed by the sales person. As I read the paperwork I became extremely pissed and irritable. It was all a SCAM and a PYRAMID SCEME. I put all of the documents back into the fance folder and tried to go back into the building and the doors were locked. We could not get back inside to the elevators to get to their office anylonger.
I then looked for their telephone number and called it. The number went straight to a voice mail center. I left a message that I had not left the building yet, and that I was concerned about this paperwork. I told them that what is written is not what they promised us. I left them my phone number and to this day, I have not heard from them at all.
I contacted my credit card carrier on the very afternoon to cancel my card transaction and they said that they could not do it because it had not yet posted to my account even though they coild clearly see that a charge from Royal Palms had been ran on my account.
Now, my American Express Card Company is telling me that there isn't anything that they can do about this because it is a CIVIL MATTER, and I will be responsible for the charges to that company. THERE IS NOT ANYTHING CIVIL ABOUT BEING SCAMMED NOW IS THERE???
I told AMEX, that, if, they do not credit my account the amount of money that Royal Palms stole from me, that, I would no longer pay the bill. I have been a loyal member to American Express for over 15 years now, and, this is how they treat me.

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