Royal Relocation Systems SCAMS, the moving company which hires random movers with trucks, the buisness is shady and unprofessional.Please know the company is operated out of an apartment in brooklyn and that Frank Mack, Who is the entire staffthe owner, the complaint operator, the supervisor... the guy rates are unrealistic, unfair, unjust and I'm disgusted that he is able to run buisness like this because he has a license to do so.Please never pay money to him up front.Once your furniture is on their truck, trust me the rates for the move will change sometimes jumping into the hundreds and the thousands.I recieved my furniture damaged and some missing items.After the drop off the point person which was frank whom always answered my calls and called me back, become unavailiable when it was time to discuss the how he was going to reimburse me for the severe damages of really expensive furniture.He answers every ext for this phoney company and does not honar one word of his contract.He is a scam please don not use this moving company!The website has phoney referral testimonies and phoney ratings. I found out that he invested alot of time creating profiles of non exsistant people to promote the company.Royal relocations scammed me of thousands -BBB Will be informed but for now please use another moving company...perhapes one that you are able to meet someone who has used their service.