They blatantly told me lies in the sales call...promising options were included in what they were quoting me--only to later tell me it would cost me hundreds more for those options! They duped me into a one year hosting contract without even telling me! In the sales call I told them I just wanted the website and that I had another company hosting...they said that was fine and later they informed me they have me on a one year hosting contract that they will not let me out of. They promised they could go live in about a week and after I paid they say 8 weeks! The designer refuses to work with my ideas for the site. After only a week and a half, I was appaulled at the lies that had materialized and requested a refund and immediate cancellation and they REFUSE. I filed a complaint with the BBB, but Heritage's response was peppered with lies and It doesn't look like that will be resolved. I also filed a complaint with the FTC, but I'm still out design money, a website, and they wont cancel the deceptively obtained hosting contract. THIS IS THE EPITOME OF A SCAM BUSINESS! BEWARE!