Ruby Tuesday's

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1 stars
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Category: Entertainment

Contact Information
Selden, New York, United States

Ruby Tuesday's Reviews

Awood79 November 8, 2010
Slow service food made us all sick
We were first seated and told right off that the waitress had ALLOT of tables (the place was almost completely empty minus us and one other table with 3 people at it they left shortly after. when she finally came back by she took our order took half an hour to get our food which was cold and not the way we ordered it the fries were nasty tasting taste like the oil had not been changed in months then my sister ordered a refill which she never got the lady still claimed she was really busy finally we had to actually ask for the ticket so we could leave never once did she make sure the food was the way we wanted it or anything we tried telling her that it wasnt the way we ordered it she said oh well sorry we have new owner and things have been tough.. blah blah needless to say I nor my family will be going back there because that night both my son and my husband were sick as were my sister and my mom all we wanted was good food and ended up with crappy service and crappy food.
matsumomo10 August 25, 2010
Customer Service
This is a complaint about a Ruby Tuesday's franchise on the island of Guam, USA. I am writing on behalf of my parents who dined at the said restaurant on August 24, 2010 at 12: 24PM and was served by the employee Ciarg employee #560. My parents were enjoying their ribs and salad when they were approached by the server rudely announcing to my parents in front of the entire establishment that sharing a salad was not allowed. My parents were not sharing a salad but in fact my dad had just tried to taste my mom's salad. To add insult to injury my Filipino parents were seated next to a Caucasian couple who were in the same situation but were obviously sharing one salad, but were never reprimanded by the server or staff of the illegality of their actions. The server also went on to boast about his reprimanding customers with fellow servers, which increased my mother's frustration with this situation.
My parents were then treated as thieves and as such felt much discrimination during their unpleasant visit, they felt their money had gone to waste and the food quite unpleasant as well. Fine, maybe tasting other people's food may had been wrong, but reprimanding may have been too much especially with an audience involved. My mother is currently experiencing emotional distress due to this experience, no restaurant has ever treated them with so much disrespect and foul treatment. Obviously, the experience has left a bad taste in my parent's mouths. We do not wish for much, but a better service with customers, PAYING CUSTOMERS and an apology from the server. We hope that the restaurant will take my complaint to heart and consider hiring people with more tact, respect, and proper social conduct and not just anyone off the street.
Tonia A December 16, 2009
Rude Server
I had a very Rude server name Daniel. He works i n the Selden Resturant. I was trying to explain to Daniel that I had been there before and how I got my mashed potatoes serverd to me without the cheddar cheese in them. He became rude and upset that I was telling him how they serve their mashed potatoes and that I didn't know what I was talking about. I explained again that how I get my mashed potatoes at this one and the other ones that I had visited. He tells me that the other server don't know what they are doing and they don't know how to perform their job duties. As he left to put in our order he went over to the hostess and explained to her that I didn't know what I was talking about and the hostess came over to the table so she can get to the bottom of the situation. As I explained to her and she understood what I was talking about. So bring me out a sample of the mashed potatoes that I usually recieve when I visit them. Daniel was stillvery rude when he came and served us our food. Daniel would walk past us with an attitude (me, my sister and my Aunt).When I was leaving I inquired to the hostess about his schedule cause I didn't want to go back there if he was working that shift. He rudely interrupted our coversation and told me that if I didn't like his attitude oh well. After he said that I asked the hostess can I speak to the manager cause I really don't like Daniel attitude. He took it upon his self to go get him. As I was explaining the situation to Skipp the manager Daniel was still in the back round running his mouth about me. Skipp the manager wasn't saying anything to stop him. Since I realized that I was not going to get anything done farther there I left. As we were leaving Daniel came and stopped our vehicle cursing and telling me that he was going to beat my behind(ass) that is the word he used. The Manager Skipp just stayed in the back round not saying a word to diffuse the situatuion. The Hostess and one of the Cooks had to come and diffuse the situation. That would be my last time visiting a Ruby Tuesday.

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