1. do u consider customer? do u respect customer's habit?
2. do u have mutual understanding?
3. were u be honest in telling me so many rules when i signed the agreement?
It really took me a lot of courage to go to the gym just several blocks from our apt where i haven't been there for
months. exercising there is really a physical and a pychological chanllege for me.
i had argued with the staff there for so many times that i cannot remember. going there is really an unpleasant thing
for me. admittedly, they have their reason. i am a female who is busy and what i am thinking is that we go to gym for
the purpose of exercising and making us healthy. so i can exercise with shirts, skirts. But their idea is quite
different from mine: they need everyone to be the same. U should be dressed in T- shirts.
After arguing with them so many time, i really feel tired and today i changed my clothers into what i think i can
exercise. i really exercise happily first until the staff named Darine came. She asked me to change into T-shirt. I
agreed, since i really cannot do anything but accept. Since it is cold, i left my shirt inside the T-shirt. But she
came again, asked to change. The result, as u know.
Everyone must be respected, especially the customers. I, as a customer, understand the gym's rule and changed my
clothes. But they just want whatever they want, they need u to become their slave. Whatever they want, u should do
that, even just a very minor thing that they are dissatisfied. I am a foreigner and my english is not good. I am not
able to argue with them . I called customer service for so many times and no reply to me.
Of course, who will give out their money?
I still remember staff and people there's look. I won't go there any further. Being laughed is not a good thing.I
would rather go to riverside and run there outside. At least, there are no laugh and at least, i can exercise with
freedom and without people's strange look.