runescape

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Category: Business & Finances

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runescape Reviews

Danneh boi February 4, 2010
Unfair ban
I was unfairly banned for apparently macroing, the ban was completely out of the blue as i have never macroed before, my account got hacked a few months back and during that time the person using the account could have macroed, i feel it is unfair in mamy ways, 1- i had been playing runescape for 2 years with no major offences, 2- no evidence was given for why i was banned, 3- my account had been hacked before the 'offence' so i think i should bw given anexact date of the offence. <br />
<br />
My account name is/was agt dann69, i had 4 99s with a total level of 1968...this proves that i was a dedicated runescape player.<br />
<br />
Please help, jagex never listen to appeals and both of my appeals have been used, which coincidently both have the same response from jagex...funny that...
No.Love.4.Me.Please October 15, 2009
it tore my life apart
My Boyfriend Would Always Choose That SCAM over me and he would spend all his money on that and we grew apart :, [ he told me that i wasnt good enough ! I LOVED HIM! and now its all gone thanks to that brain washing machine!
Scottyman123 June 27, 2009
Stolen Account
The Is So Gay This Person Called Ryan Fucking Carrol Keeps stealing my account hes takin it like 4 times now and in geting fuckin pissed i want him to leave my account alone

and then when i want to recover back it keeps say denied for fuck sake jagex get your security sorted out

i have to pay 10 bucks for this bullshit and its a waste of fuckin time

Im purrange1666
markem33 April 20, 2009
stolen password
my son has been playing a game called runescape, he has made several accounts and everytime, he gets his password stolen, he has had this happen under free accounts and also under a paid account. my son and i have tried several time to get the accounts returned, and everytime they have denied us the return of our stolen account, understandably free accounts are really no big deal but when i pay cash for my son to play a game, he gets ripped off, i follow all the steps to get the account back, which they tell me i can with the proper information, so i provide it and contionuosly get denied over nad over, this compant has no concern for free customers or paying otherwise, once they have your money there is basically zero customer service to assist paying customers, let alone the free ones. several players have mentioned the same problems so i am not alone and am sure other will complain also
Benjamin Sayre March 5, 2009
membership cancled
I cannot beleive this outrage!!!
My dad paid for my acc to be a member on runescape and they cut me off.
All I wanted to do is get on my acc on runescape on a members world and then nothing.
It said I needed to be a member when I knew I was still a member.
Please write to me as soon as possible.


P.S. My acc is Flamel50.
P.S.S. its not 150 its L50
sam telford February 28, 2009
IGNORING ME
u know what im really getting sick of your stupid rules
recentally i complained about a stupid muteing now they IDIOTS eho work at your company have done it again i WASNT EVEN SAYING ANYTHING BAD for gods sake suck jackass comein to a clan chat and starts calling us all ass lovers i reply with a word that was helf blancked out and i get muted again wtf r u all doing over there?
are you just the THICKEST people EVER?
not just havent u replyed to my previous complaint but you are still enforceing the most REDICIOUS rules.
if i dont recieve a reply to this with in a WEEK then im going to send this complaint to every employee at jagex and all its other associates then if i still dont get a reply i am going to spam every computor u own includeing your employees personal computors! REPLY THIS IS YOUR LAST CHANCE!

ALSO I AM SO ANNOIED IM SENDING THIS TO YOUR BOSS NOW!
DON'T YOU DARE IGNORE ME!

my e-mail is [email protected]
locked ore February 20, 2009
unfair ban
I got permanently banned for PLAYING BY THE RULES!
Jagex on Runescape accused me of breaking rule 7: Use of third party software.
This means: using Auto motion tools, botting and auto typers... Not being a geek siting in front of a computer for 5-7 hours a day!! If not more.
Jagex/Runescape is completely out of order for banning my account for no reason other then suspision of using such programs.

My account was banned on the 19th of february 2009

----------------------------------------

First message - 19-feb-2009 17:13
- "We have evidence to indicate that you have committed an offence. As a result, an offence has been added to your account."

<account history<view evidence<disclaimer, yes, i demand to see the evidence<display evidence, Sorry, no evidence is available for this offence.

----------------------------------------

Second message - 19-feb-2009 17:24
- "Due to some recent offences, there has been a change to the status of your account."

<account history<view evidence<disclaimer, yes, i demand to see the evidence<display evidence, Sorry, no evidence is available for this offence.

---------------------------------------

Not only did i get this ban for NOT BREAKING RULE 7. But i also got this ban when i had not played in a couple of days.

I am now waiting to get my account back as i have submited a ban appeal... Which i have to wait god knows how long for to get a respons!

Absolutly rediculus.

---------------------------------------

I do not wish to state my username, as i am unsure that this is the official jagex website, also says not enter your username or password onto any other website with the exception of runescape and funorb.

---------------------------------------

Also i would like to state that the customer service regarding accounts on runescape is absolutly aweful. You can not send messages to jagex from runescape which forces users to revert or rear off to other websites to make a complaint or ask questions that do not show up on the F.A.Q's.

Also id like to make a complaint about the forums under - Forums<General<Account Review Thread, i posted on the forums - Forums<General as the account review thread is unavalible, and i get this message - "I suggest you use the Account Review thread when it reopens in a few weeks time." A FEW WEEKS TIME PFFT!!! What is the point in that???? Seriously! I get banned for apperently breaking rule 7! Get told to use the Account review thread! WHEN I CANT AS IT IS NOT OPEN AND BECAUSE I AM NOT A MEMBER AS I HAVE BEEN BANNED!!!

You need to majorly sort out some issues that i have brought up.

Also you need to be able to send messages to jagex from runescape again!

If my account appeal is not seen to pronto then i shall be finding a way to take this issue higher.

P.S. I really loved playing runescape, and up to this date i still love it. I am just very upset that you could accuse me of such a thing and ban me when i have done nothing wrong :( If this is to happen again in the future then i would not wish to play this game again.

Sorry if it takes you some time to read this letter, as you personally are not to blame for this ban. But as a company i expect you all to work together to make things fair to all players. Even the geeky ones like me who spend half their life playing the game.


Good day,
sam telford December 18, 2008
ridicoulas 1 day ban
I am a long time player of runescape and i was appauled to find out that jagex listens in to my clan chat while i understand why swearing publicaly should be punished, however, i do not see how it can be offencive when i am talking PRIVATELY to my friends on a PRIVATE talk. This is an utterly useless rule especially as the swearword itself was not even spelled properly!

This is a redicoulas rule yes but i still would not complain if i could at least try to fight this and get my account un muted but as i am a gree level player i cannot even do that!

Again this is still not so bad, i can wait a day and go back on after registering a complaint (like this one) but instead of being able to go streight from runscape hompage i had to search the internet to find it, so at the VERY, VERY, VERY least you could put a link to this on runescape!

As you will no doubt be wondering "you say this but you probally dont have a solution" i would like to say that i do have a solution: have an option on the clan chat that makes a message appear to thouse entering the chat "you are entering a chat that may contain offencive language in it, do you wish to continue?" or something like that.
November 26, 2008
Tricked out of items
I got tricked out of full guthnas and various other armor worth about 6mil. I went onto a website that this player was saying about in order to join a large clan(he said they were into GWD which I like)I clicked on the link and ENTERED MY PASSWORD ON THE RUNESCAPE SITE ON THEIR CLAN FORUM PAGE and then I relised it was a scam but by then it was to late, my passwordwas changed, how that son of bitch got my bank code, I dont know but I got my password changed but lost the bulk of my small fortune and all self control because if i ever find this bastard i'll KILL THEM by strangling them with their mouse wire.☻☻☻☻☻☻☻☻
October 27, 2008
Locked account
I accedently locked my account. i filled out all the bull shit forums and you said it'll be done in 1 hour. ITS BEEN FIVE FUCKING DAYS.

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