To whom this may concern i am writing in regards to my Visa Rushcard. Tonite i made a purchase online to this anti-virus protection Witabett.com and found out it was a scam, so i called my Rushcard hotline to speak to a rep and do u know they refused to put a stop payment on this item for me the item in question was suppose to download and did not so i just lost 51.45 that i could have saved to feed my kids with or something of that nature i am not trying to sound like a victim but i feel if u advertise that u can have all this freedom with Rushcard purchases and they cant do a stop payment then its just like a scam too. I personally feel like that as long as whoever makes this card and advertise it is comfortable they could care less about the average working citizen 51.45 might not seem like a lot of money to u but it was to me i just want to be treated fairly...

I have been emailing rush card since October asking them has my new card been sent out. They never call or keep their word on the most minor of issues to begin with so I knew I had to stay on them about my new card since I use it for direct deposit and I need that money to live. Its now December 4th and not only have I not been contacted yet as promised, I still have no card. I received one email claiming the card was sent on the 13th of Nov. I have NEVER heard of a company sending out cards late. I want the entire rushcard service closed down. IF you can not do business to a certain standard you should be shut down. I want to know what my legal options are. I have record of all the emails i sent and received. I get paid tomorrow and I have absolutely no access to my cash and I have 12$ to my name. Thankfully I paid my bills for this month before the card expired last Sunday. If i do not get my card tomorrow i will not be able to eat or catch the bus to work. I need serious help. 5109320898 mike.