I bought a rebuilt replacement cooling unit for my RV refigerator on July 1st, 2010. The unit does not function as it should, no cooling in the food portion and minimal in the freezer.

Jerry from RV Ice Box advised me thru a tech assistance phone call that he would replace the unit due to the problem. He said it sounds like something crystallized in the boiler area during startup.

Since that time (July 15, 2010) I have been getting a complete run around from this guy. No one else at the company can comment or give information to me, if they even answer the phone. He has promised me many times that the replacement unit was "going to ship this week". We are 60 days past the initial communication and no results.

He operates RV Ice box in Tennesee from what appears to be his home address (above). He also owns and operates Nucold Company across the river in Arkasas. From what I see on these blogs, he does all the work at Nucold and advertises as RV Ice Box. All I want is the replacement unit and to have a functional refigerator in my RV.

Bill Goolsby
Clarkston, MI