I bought a Ryan Home near Williamsburg, Va. summer of 2006, to be built by August, 2007. They made their deadline...barely.

My complaint is that to "trigger" the sale of the home, the Ryan Homes sales person told us not to build a 3 car garage because, "We have a place to park boats". It's 2011 and there certainly is no place to park boats. Other lame promises: "We will have a swimming pool and a swim team". We FINALLY got a pool in 2010, but it's not configured for a swim team. They also told me the pond in front of our home would "have a fountain in it with nice landscaping around it." It was ALWAYS designated as a "dry pond" we found out later.

Will just state the facts:

House not centered on foundation.

Every wall had at least four major flaws.

Driveway had to be replaced.

Spacing issue’s with wood floors.

Upgraded cabinets are of same quality of stock items.

Project Manager had no knowledge of construction.

75% of the windows had to the drywall removed and replace because of curves.

Tapping and mudding is the worst I’ve seen. You can see every tape line in the ceilings.

Lighting fixture had very large hole behind them, I guess if you don’t see it’s not a mistake.

All the walls bow.

Have been the house a year and 2 months and still finding issue. Ryan has so called fixed some issue, but will quickly bring out the housing code's to say, well in with in 1/2 in.

I would recommend, if you are going to have a house build don't. Find one that is a least 25 years old and fix it up. At least when you paint a wall the line will straight between the wall and ceiling.

These people saw me coming a mile away. I was vulnerable and they used it. It was VERY VERY apparent that I COULD NOT afford to buy a home, however, these *** needed the sale so bad that they didn't care. After I was DENIED by NVR they wanted me to go to lender after lender, meanwhile my credit is only getting worse and worse. It took the threat of my lights to be turned off, and the threat of eviction for me to stop the purchase of this home. After borrowing money over and over again, I'm still in the hole and fighting to get my money returned that they were well aware I had no business giving up. This company has no care for anyone at all, if they did, they would have told me up front instead of telling me I could afford it only to deny me later...Don't trust them, they put the pretty and personable people out front for a reason.

We are in the process of buying a Ryan Home and we feel duped. When we first went in to look at lots we were told we could build any model on any lot. We picked a lot and even put down a deposit to hold that lot. We were then told that we could not build our model on that lot because it would look odd and yield too many steps. Now this being a rear load garage home and the garage being on the basement level I expected a few steps. I figured that the main factor in the number of steps would be the difference in elevation between the road in front of and behind the home. If the road behind the home sat lower then that would yield fewer steps in front. We were told that we could not build the model that we wanted on the lot we picked because of steps the pad and because it would look odd. This was after being told initially that we could build any model on any lot. The number was about 10. We then went to another much smaller lot and were told that the model we picked would sit better on that lot and that it would yield fewer steps. I contacted the sales person and stated that the I did not see how the new lot would yield fewer steps, but I was assured that once the pad went down and they started filling the land it would work out better. We went through a month long process of taking time off to pick out all of the options. We came to the pre-construction meeting and found out that the lot we were forced into would yield 16 to 17 steps. That is almost double what was unacceptable on the original lot we picked, but they were willing to build it on the current lot with that number of steps to the front entrance. So now we were mad and tried to work with the sales person to get something worked out. The first thing they tried to do was to talk us into an even smaller lot which was our least favorite choice to begin with. We threatened to pull out of the contract and are currently waiting to see if they can place us on the lot next to the original one we picked out. It seems that we were baited and switched and really misled. I would appreciate any advice on how to deal with this situation. We really like the community and the model of home and it would break my wife's heart to walk away, but if they will not allow us to build on an acceptable lot I think I will have to walk away. C

Absolutely the worst home I have ever owned. Cheap fixtures, poor trim, barely acceptable construction methods, I can go on and on.

My house is poorly insulated (bare minimum)my gas bill is crazy in the winter.

No wall is straight they had to redo everything.

The plumbing doesn't line and nothing is normal stuff you can get a supply store so repairs are a lot of fun.

You must have a home inspection done and make sure they fix everything before you move in or you will get stuck.

Their warranty people break and damage things when they come in to make warranty repairs.

It has been a nightmare dealing with these people. The sales people lied about everything including trim and appliance upgrades .

Do yourself a favor and don't buy from Ryan Homes