I was traveling to Scandinavia at 6am on 2. June 2009 and noted the long queues trying to pay the £40 'fine' for not printing their tickets from a computer at home. Ryanair now charge the EXCESSIVE £40 fine since mid May. The queue was about 170 strong and only 2 Ryanair staff were available to deal with them. I know for a fact that many people missed their flights with no refund at all. It seems that the company has no regard for their customers and seem to delight on making the journeys as unpleasant as possible. It is time for Ryanair tto answer for claiming to be low cost!! Best chose another airline!

Remember these pointers if you travel Ryanair ... 10 kgs hand luggage, check in luggage 15 kgs ( One customer paid £556 excess bagage on 2.6.09!! PRINT YOUR BOARDING CARD BEFORE 4 HOURS BEFORE THE FLIGHT!!

Don't let O'Greedy win!

The Watcher

i left my phone on board a flight from freidrichaven to stanstead my partner saw it being handed over to a stewardess on board the flight but no lost property has been handed over to stanstead lost property department does this mean that ryan air dont hand anything over and pocket it themselfs

we were charged 40 euros both ways to check-in, on return flight from girona we were not informed on gaining boarding pass, no information was highlighted above any check-in desk stating where we should check-in, thus this caused us to miss our flight then had to pay a missed departure fee and a further 100 euros each to get on another flight to gatwick= total £140 euros each!! Our package holiday was a load of tosh as there was lots of hidden extras!!! To add insult to injury, our one bag of hand luggage was to be off loaded as there wasn't any room left in overhead cabin space. Even though some priority passengers had taken two items on!! RYAN air is one big con!!! I will never fly with them again, would rather pay more and get quality, rather than a shoddy bus service like them.

I booked Frankfurt (Hahn) to Trapani Sicily with Ryanair in early Dec 2008. I paid and received a flight confirmation. Just yesterday I received an email saying the outbound was changed for me to go 2 days earlier. I cannot re-arrange my schedule for that. After two months they have done this. Now it is difficult to get a flight to Sicily during Easter week.

My advice is: Don't fly Ryanair.

I found an MP3 player and headphones on my seat when I boarded a flight from La Rochelle in France to London Stansted on 16th October 2008 at 18:15 hrs. They had clearly been left there by someone on the earlier inbound flight to La Rochelle. When I told the Stewardess about this and asked what I should do, she told me to post the items back to La Rochelle Airport. This seems a rather insecure policy, and I wondered if anyone has a better suggestion as to how I could to track down the genuine owner.

Thank you.