I bought a warranty for my car in 2006, did all the requirements they suggested for the warranty to go in effect. In 2010 my car ran hot, had it towed in call the warranty service thety told me to take it to a dealer have them notify the claim department. They finally got back with a fax after the shop faxed them all the information about the problem, saying the claim was denied. Every time i try to speak to someone they either give me a wrong number or a machine? Scammed!!!