File complaints against your state's Department of Insurance, Financial Institutions and Professional Registration!!! Google it and you'll link right to the department and can file an easy form online!
SAFECO is giving me the runaround as well! After being rear-ended and forced into another car...the accident was witnessed by two police officers and was clearly detailed in the police report, their client was issued a ticket, and even Safeco's own appraiser said it was obvious I was hit from behind and forced into the other vehicle, it has now been ONE MONTH and Safeco has YET to declare liability! They're still "undecided"!!!
Now I'm broke...out of $4000 of savings I had one month ago and I'm now forced to pawn off all of the things most valuable to me, just to survive!
SAFECO has managed to destroy my life in a matter of days. And they couldn't care less!!!