My family and I spent hard earned money on an ATV from this company and since the day we have had it, its been like a suvenir because it doesnt work. We replaced many company called parts and its still not working. They even said that they would take care of any labor that we owed because of the trouble. Now that I have a bill well over 200 bucks they say they would reimburse me if I paid for the labor. They also have so many phone numbers that all go to the same place. With 2 or 3 differant websites that all connect to the same place. I have not been offered any credit or money back. I even wrote a letter and emailed it to customer service twice requesting a new unit and I would be glad to send this one back. The only answer I get from these scam artist are there is a simple problem, it can easily be fixed. We will assist you with fixing this problem over the phone. This ATV has been in a repair shop since ive had it. It has never cranked and has no intentions on cranking. We repalced the handlebar controllers, ignition coil, cdi box, and the stator. This ATV still doesnt work. The parts guy MATT at SAFERWHOLESALE actually smashed the phone in my face when I asked him about the letter that I sent to customer service requesting a refund or new product that works. I gave away 15oo dollars and paid for the shipping and they refuse to help a concerned customer. I really would like to know how many people have been through what im going through with these people. It should be a crime to sell a bad product to someone and you should be responsible for replacing it if it does not work. I have written a letter to the president to ask about such situations. DO NOT BUY FROM THESE PEOPLE!!!