I have been trying to work with Safety Insurance on a loss claim. They DO NOT communicate with me. I have called (was hung up on) emailed and contacted my agent who hasn't had much success. I strongly recommend not to deal with Safety Insurance. It's bad enough to have a loss but worse to have an Insurance Company that's just not there for you. I don't know the status of the claim, whether or not they'll cover it, when they expect to do anything. It is absolutely the worst company I have ever delt with.