The Safeway Ad ran advertising spend $75 and get 30 cents savings per gallon for fuel purchase (of course there are exceptions) so, I a mother of 2 (single) with a strick budget, decided to shop at Safeway and save the money on my gas so that I could feed my family and be able to purchase gas to last until my next pay day. I let the cashier know that my goal was $75 to meet the requirements for the fuel discount. My groceries can to a little over $77 dollars. I paid, then was given my receipt and told after the fact that I missed the $75 goal, due to the milk I purchased for my children not counting towards the $75. She didn't give me the information priior to cashing me out, I could have bought a couple treats for my 5 year old and made the 30 cent discount. But no, instead I basically received a 'So sorry, you didn't make it' attitude. I wrote Safeway, and got the same attitude email back...you were a dollor short so you were not eligible for the discount. So, customer service has gone to the dogs at Safeway, and the single struggling mom trying to provide for her children takes it in the shorts. Talked to relatives who will now, stop shopping at Safeway...and pass on the "Boycott Safeway" information. BOYCOTT SAFEWAY, THEY DON'T CARE ABOUT PROVIDING HONEST SERVICE FOR MY HONESTLY EARNED MILITARY PAY CHECK...SO BE IT. BOYCOTT SAFEWAY!!!

My father recently bought a gift certificate for the Black Angus restaurant from Safeway Supermarket. At the time he bought it he was unaware that the local Black Angus had closed for good.
After being told the nearest restaurant was 1 1/2-2 hours away, he tried to exchange it for someplace closer. He was told this was not possible. It was against their poslicy. They would not give him his $50.00 back or exchange the card for some other place. The store manager told him he could call the corporate office, but there was nothing they could help him with. There is no way to email this company with a complaint.