Dear Sir / Madam,

This has reference to the subject matter mentioned as above.
We regret to inform you that following were the status of items of consignment mentioned in the subject matter.

1.0 Item # 47 NOT DELIVERED AT DESTINATION
2.0 Wooden cabinet was damaged with rear plywood totally broken and Glass also
of the shelf was broken compltely.

ESTIMATED COST OF DAMAGE IS Rs. 15, 000.00 (Rupees Fifteen Thousand Only)

Your office at Gurgaon and at Chennai were informed over immediately on receipt of the consignment at Gurgaon.
Scan copy of the same is attached with this mail to respond in the stipulated time mentiooned as under.

You had insisted on complete payment before delivery of items. Entire payment was made to your official prior to delivery of above items in the CN # mentioned as ablve. In spite of repeated attempt to call your official at Chennai office never answered our phone calls.
Under this circumstances we are left with this option of sending this mail as a first step towards our claim of damaged goods.
Please answer this mail within 48 hours i.e. 2 (TWO) working days from the date of this mail.
Hope you'll appreciate our concern for response from your office.
In case you have any query in context to the report of damage of items received by us, you may please contact Mr. SHIVANG R DAVE on his contact # 09551079769

Regards,
Rohit H Dave