Sallie Mae
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Category: Business & Finances
Contact Information Illinois, United States
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Sallie Mae Reviews
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June 6, 2008
Loan sharks business
Well, actually I think that all entire loan sharking/leg breaking business in the entire world is managed and maintained by the Sallie Mae educational money lending system.
Even when a student pays their loan off, Sallie Mae retains that student for further use... they ruin your credit ratings, hold on to your name and address...just in case you might be dense enough to use Sallie Mae for another loan and then they really have you, for years to come.
My experience with the Sallie Mae educational loan system was like walking the plank and while the Sallie Mae sharks swim furiously underneath!
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May 27, 2008
Loan problems
Sallie Mae has been reporting my PAID school loan to the 3 Credit Bureaus, since 1975!!!
They will not remove it!! They could NOT even find the loan, when I tried to pay them... but the insist on keeping the PAID loan on the credit reports!!
It's been 33 years!!! of this loan..
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May 23, 2008
Beware students!
Sallie Mae, has a kept a student loan on my 3 credit reports for the past 22 years!! I defaulted on the loan in 1985, because Sallie Mae refused to acknowledge the original payments, so I stopped paying them until they recognized the 1985 payments. I have since paid the loan and SM will NOT REMOVE the loan from my credit report!! This is after I have a telephone conversation stating they would. Now, Transunion has changed the date of the default from 1985 to 2006 and states that Sallie Mae is telling to keep the loan on my credit reports for another 7 years.. THATS!!! 29 years of this loan with a $2, 000.00 balance (now paid 100%) on a student loan. SALLIE MAE, is no better than a LOAN SHARK SERVICE and the 3 credit bureaus are their LEG BREAKERS...
I wish I had another SALLIE MAE loan, so I could NOT PAY IT ALL!!! I think that everyone should stop paying back SALLIE MAE, because they lie, cheat and deceive students, take their money and then destroy their credit anyway. SALLIE MAE IS SUBSIDIZED LOAN SHARKING!!!
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May 8, 2008
They tricked me
I defaulted on a Sallie mae loan yes things happen so I made arrangements to be on a payment plan 460 for 3 months then 250 for 4 months then 2 payments of 1600.00 bucks to settle the loan I worked over time on my new job to get the money and it hurt... I was told I would get a letter saying the loan was settled called after the funds cleared they said it would take a few weeks will I checked my account I still owe 3200 bucks and I am getting the run around.. they are saying that Sallie mae does not do settlements and I need to keep making payments mind you my next payment is not due until 2010 but I can still make payments to Sallie may on a loan that is suppose to be defaulted how is that when I try to talk to them about it they keep hanging up the phone on me or giving me other numbers to call...when I call there collection side I was told that the money I paid was not a settlement but a good faith payment WTF??
so after paying 6300.00 on a 5000.00 loan I still owe 3200.00...also they are saying my next payment is do 2010 ($115) but I also owe collection fees of ($213) also due in 2010 when I asked how is this I got another number to call.
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May 5, 2008
unfair collection practices
I contaced Sallie Mae May 1, 2007 after the sudden death of my 23 year old son, whom had a student loan with them. I was told to send the death certificate to them and that they would handle everything. We sent the death certificate certified mail to them in May of 2007. I personally had taken out a parent loan for my son and continue to make payments to this account. In July of 2007, I received a refund check from Sallie Mae that stated payments received after death. I assumed that the loans had be clear due to death. I received no other correspondance from Sallie Mae. On the anniversity of my son's death this April 2008, I received a telephone call from someone identifying as someone from Sallie Mae, asking me for my social security number. When I asked why, he said I had to pay $1500 or I would be in default for my loan. I explained the situation to the man and he said he would have to get the floor supervisor on the phone. The floor supervisor got on the phone and told me I had to give him a credit card number or my bank account number so I would not be in default on the loan. When I tried to explain the situation to him, he stated he didnot have to listen that I was a deadbeat and need to pay. Again I tried to reason with this man and he told me I should be ashame to let my son's memory to be that of a deadbeat. I told him that I did not do anything over the phone and to mail me whatever I need to look at. He stated I had to pay now and they did not deal with mail. At this point I am extremely upset and ask his name, he told me it was Brian. I ask for his last name and he told me he did not have to give a deadbeat his last name. I ask for a number to call back and he gave me a number and the hung up on me. I then pull my papers on the loan and call Sallie Mae back. When I gave the automated voice my account numbers it stated there were no loans with this number. When I finally got a person on the line, he again told me there were no loans with this account number. I had to give him my social number for him to find any information on me. After relaying the information to the man, he told me not to worry that if may have been fraud and that they would probably call again over the next 5 days, but not to pay anything. My family and I left for the weekend to remember the death of my son. On Saturday as we were eating, I received a phone call on my cell, from the collection department of Sallie Mae ( I had never given them my cell number) they preceeded to inform me that I was going to be in default on the note if I did not pay that day. I told them that I had talked to Sallie Mae the day before and what they had told me. At this point, my other son who is a 3rd year law student grab the phone and told them how many laws they had broken by harassing me and not informing me of the status of the loan be for now. They stated that it was not their intention to harass me and that they would mark that I would not pay. On Monday, we started receiving letters that I was in default. To this date, we are still trying to resolve this matter.
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April 18, 2008
Worst Customer Service
Worst call center reps EVER, ANYWHERE. They must not take notes when they talk to you, because the next time you call, they have no idea what you're talking about. They will not acknowledge the fax you send them, and if they do, the next time you call they'll insist they didn't get it. They'll tell you you owe them money, you pay it, and they still bombard you with phone calls. You pay them, they insist you didn't pay them what you were supposed to. You speak with a supervisor, they tell you one thing, in a week, month... it's as though the conversation never took place. You cannot contact supervisors directly. You'll almost never be able to understand the reps due to their heavy accents and fast talk. They'll steer you wrong everytime, and give you inaccurate information and empty assurances.
Make Sallie Mae your last LAST last resort for loans. i recently consolidated some other student loans with American Education Services, and WOW, it's like night and day: the people at AES are great! And no late payment fees (for at least a month i think). they make paying back your loans easy as pie. with sallie mae it's like pulling teeth from the ass of the the incredible hulk - on steroids. And i'm pretty sure these people are totally scamming people out of money left and right. I can't believe they're not being prosecuted for something.
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March 5, 2008
Scams, scams and more scams
I have done nothing but battle with SM for over 3 years now. Here is the latest - I have been overpaying my loans every single month. I called in to ask why the due date at the end of the loan never came up, or why the monthly payment never went down - since I was overpaying. I was told it would be looked into. Next thing I know, I get a letter from SM and they lowered my monthly payment by extending my loan 18 months!!! I did not give written consent to this! I was furious, so I called back and demanded that my loan go back to what it originally was (same payment, same payoff due date). So yesterday I received the new billing - it now has the original payoff date, but has gone up almost $100 per month! Either I am getting scammed or someone cannot add. I have had it with Sallie Mae and am planning on turning them into the BBB soon. I would strongly urge you to NOT finance anything though Sallie Mae - there is no customer service, or at least none in English, and they are unhelpful as they screw you over.
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February 12, 2008
Terrible service!
I have trying to ask a general question, but no one seems to be able to help me without my sons information. IT IS A GENERAL QUESTION! When I finally got through to someone I was frustrated because I had to go through numerous buttons on the phone and I picked the one that could hopefully get me to a live human being. I finally spoke with two people (with very strong accents), so I asked to speak with someone that speaks English and they hung up on me! I NEED ANSWERS and this is frustrating!
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February 8, 2008
Scam and cheating!
Upon wanting to get an education at Le Cordon Bleu Culinary Arts at Miramar, Fl. Sallie Mae was there to prepare you for this educational loan. The spokesperson went as to tell me that my repayments after graduation where only $50.oo a month, I became interested and applied for this financial assistance only to find out after graduation that loan repayments were really $479.00 a month, which is a repayment so unable to pay unless you are Donald Trump and making 4 digit salaries and when you only make $9.oo an hour working as a chef right after you graduate it is impossible to pay.
And they know this!! So that is the lie they tell you to get you their assistance to get an education and ROB you!! I am facing default because what I can pay is to little and its not what they want and that is what I want to tell everyone!! Boycott Sallie Mae because they are liars!!
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November 12, 2007
Stop stalling & let me pay!
April 06, i tried to medically defer pmnts, smf said no, another co tried to take over loan, smf said no. In june 2007 i tried to pay off loan, smf mailed my ck back to me- no reason, i called, customer 'lack of' service said "your info does not match any accts here" i tried to pay via internet, my pmnts keep getting reversed, smf said my bank can not locate this acct, my bank says acct fine, smf has the wrong bank to the wrong route number- i told them ! They wont take a credit card they have stalled me for answers for over a year ! Now i have 3000.00 in late fees, all i want to do is pay off my loan ! I have documentation of all of this, therefore, smf may not sue me for this posting !
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